Parcel Panel Returns &Exchange
- by Channelwill
- Free plan available. Free trial available.
Simplify returns management with a self-service portal, automated label generation, and exchange options. Track shipments automatically and integrate with major carriers like USPS, UPS, and DHL for better rates.
About the Parcel Panel Returns &Exchange
Make returns management simple with ParcelPanel's automated returns and exchange solution. The self-service portal lets customers easily generate return labels and track shipments, while you maintain control through AI-powered analytics. Support multiple carriers including USPS, UPS, DHL, FedEx, and more for competitive shipping rates. Give customers flexible refund options with store credit or gift cards, and encourage exchanges to retain sales. Built specifically for Shopify stores, the app sends automatic email updates to keep customers informed throughout the return process. Whether handling domestic or international returns, ParcelPanel helps create a smooth post-purchase experience that builds customer loyalty.
Key features
- Exchanges for different items and flexible refunds (store credit, gift card)
- Self-service returns portal and email notifications to drive customer loyalty
- Unlimited carrier integrations for better return label rates and free pickup
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Built for Shopify & Auto-tracking return shipment status
App highlights:
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- Use directly in Shopify admin
- Works with the latest themes
Integrations with:
- Checkout
- Customer accounts
- DHL
- FedEx
- UPS
- Canada Post
- Hermes UK
- USPS Printless Returns
Pricing of Parcel Panel Returns &Exchange
Free
Free
- 6 returns per month
- Manage returns in one place
- Branded return page
- Return labels
- Multi-language
- Return rules
- Email notifications
Essential
$20 / month
or $192/year and save 20%
- All Free features
- Flexible customizable refund solutions
- Flexible exchanges
- Restocking fee and return shipping fee
- Better rate labels
- Embedded return page
- Customer account return widget
- Customize page domain
Professional
$59 / month
or $552/year and save 22%
- All Essential features
- Exchange upsell
- Unlimited carrier connection
- Free pickup
- Workflows
- Auto-track return shipment status
- Returns advanced analytics
- Onboarding support
Enterprise
$239 / month
or $2,268/year and save 21%
- Returns webhooks
- Custom integrations
- Advanced analytics
- Dedicated priority support
- Customer success manager
