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PostCo Returns & Exchanges
- by PostCo
- Free to install. Free trial available.
- by PostCo
- Free to install. Free trial available.
Returns, exchanges, order editing and upsell in one platform. Reduce refunds with store credit and bonus incentives while increasing AOV.
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About the PostCo Returns & Exchanges
PostCo combines returns, exchanges, order editing, and upsell features into one unified platform. Stop managing multiple apps and simplify your post-purchase experience while keeping revenue in your store.
Customers can edit orders after checkout without contacting support, reducing your ticket volume. The returns portal offers flexible return rules, store credit with bonus incentives, and instant exchanges that encourage customers to shop again instead of requesting refunds. Build upsell strategies at cart, checkout, and during the exchange process to increase average order value.
Set up unlimited return workflows tailored to your business needs. The platform includes an EU-compliant withdrawal button and portal to meet regulatory requirements. Everything runs on a single customer intelligence layer that tracks shoppers from their first visit through returns, giving you complete visibility into customer behavior and helping you make smarter decisions about your return policies and upsell opportunities.
Launched: February 25, 2020
Key features
- Reduce refunds with store credit, bonus incentives & instant exchanges
- Upsell at cart, checkout & during exchanges for higher order value
- Let customers edit their orders after checkout, no support needed
- Unlimited return rules and workflows to optimize your returns process
- Add an EU-compliant withdrawal button and portal to your store
Integrations with:
- Checkout,
- Customer accounts,
- Australia Post,
- Gorgias,
- Klaviyo,
- Royal Mail,
- Stripe,
- USPS
Category:
Pricing of PostCo Returns & Exchanges
Checkout+
Free to install
- Checkout+ & package protection
- All apps included
- + Returns & exchanges
- + Order editing (replace $199/mo apps)
- + Upsell (replace $199/mo apps)
- Multi-item & instant exchange +more
- Address change, add products +more
- Upsell at cart, checkout & post-purchase
Platform
$179 / month
- All apps included
- + Returns & exchanges
- + Order editing (replace $199/mo apps)
- + Upsell (replace $199/mo apps)
- Multi-item & instant exchange +more
- Address change, add products +more
- Upsell at cart, checkout & post-purchase
Platform
$289 / month
- All apps included
- + Returns & exchanges
- + Order editing (replace $199/mo apps)
- + Upsell (replace $199/mo apps)
- Multi-item & instant exchange +more
- Address change, add products +more
- Upsell at cart, checkout & post-purchase
