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PostCo Returns & Exchanges
- by PostCo
- Free to install. Free trial available.
- by PostCo
- Free to install. Free trial available.
AI-powered returns platform that flags fraud, protects revenue, and drives upsells with bonus credit and instant exchanges.
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About the PostCo Returns & Exchanges
PostCo is an AI-powered returns platform that helps detect fraud, protect revenue, and drive upsells through exchanges. The AI Agent automatically flags signs of wear, dirt, or missing packaging to identify fraudulent returns before they impact your bottom line.
Manage your entire return operations with automated labels, trigger-based workflows, and real-time insights. Offer customers a seamless exchange experience directly on your website for multiple items, with bonus credit and instant exchange options that keep revenue in your store.
Create unlimited return rules and flexible workflows to optimize your returns process. Reduce refunds by incentivizing exchanges for higher-value items. Access built-in analytics and customer insights to make data-driven decisions. Additional features include order editing and cart & checkout upsells to maximize retention and revenue.
Launched: February 25, 2020
Key features
- Reduce refunds with bonus credit and instant exchange
- Upsell with exchanges for multiple & higher-value items
- Unlimited return rules and workflows to optimize your returns process
- Access built-in analytics and customer insights
- Order editing and cart & checkout upsells available
Integrations with:
- Checkout,
- Customer accounts,
- Australia Post,
- Gorgias,
- Klaviyo,
- Royal Mail,
- Stripe,
- USPS
Category:
Pricing of PostCo Returns & Exchanges
FlexReturn
Free to install
- Unlimited returns
- Checkout+ available
- Branded returns portal
- All features in Premium
- Instant exchange + AI agent*
- Order editing
- Cart & checkout upsell
Pro
$129 / month
- Up to 100 returns/month
- 2 return locations + unlimited carriers
- In-app exchange
- International returns
- Email + workflow automations
- Instant exchange + AI agent*
- Order editing
- Cart & checkout upsell
Premium
$239 / month
- All Pro
- Up to 200 returns/month
- Exchange on website (multiple items)
- Exchange upsells & bonus credit
- Apps & 3PL integrations
- Instant exchange + AI agent*
- Order editing
- Cart & checkout upsell
