AfterShip Returns & Exchanges
- by AfterShip
- Free to install
Automate your returns process with a branded self-service portal. Save time with smart rules, reduce customer anxiety with automated updates, and recover revenue by turning returns into exchanges.
About the AfterShip Returns & Exchanges
Key features
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
Pricing of AfterShip Returns & Exchanges
Free
Free to install
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23 / month
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59 / month
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239 / month
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
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