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AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

  • by AfterShip
  • Free plan available. Free trial available.
Built for Shopify

Automate returns and exchanges to reduce costs, retain revenue, and improve customer experience with branded portals and analytics.

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  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot
  • AfterShip Returns & Exchanges Screenshot

About the AfterShip Returns & Exchanges

AfterShip Returns & Exchanges helps brands automate the entire return process while cutting costs and retaining revenue. Convert refunds into exchanges or store credit to recapture lost sales. Reduce operational expenses with automated return rules, discounted shipping labels, and smart approvals that handle refunds and updates in the backend. Customers get a simple branded return portal and native POS solution for a seamless return experience. Built-in analytics reveal hidden product issues and return patterns to help refine your business strategy and reduce future returns. Offer free returns with Return Care to offset costs, while fraud checks and personalized exchange offers protect your bottom line.
Launched: February 28, 2017

Key features

  • Retain revenue with incentivized & personalized exchange offers and fraud checks
  • Cut operational costs with discounted labels, smart return rules, and automation
  • Deliver a seamless experience with branded return portal and native POS solution
  • Identify hidden patterns and refine business strategy with built-in analytics
  • Offer free returns and offset the cost with Return Care

Integrations with:

  • Shopify POS
  • Shopify Flow
  • Shopify Admin
  • UPS
  • FedEx
  • USPS
  • Canada Post
  • Gorgias

Pricing of AfterShip Returns & Exchanges

Return Care

Free

  • All Premium features
  • Shopper-funded returns
  • Revenue share

Essentials

$11 / month

or $108/year and save 18%
  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 / month

or $588/year and save 17%
  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 / month

or $2,388/year and save 17%
  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations
Install from Shopify App Store

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