AfterShip Returns & Exchanges
- by AfterShip
- Free plan available. Free trial available.
Automate returns and exchanges to reduce costs, retain revenue, and improve customer experience with branded portals and analytics.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the AfterShip Returns & Exchanges
AfterShip Returns & Exchanges helps brands automate the entire return process while cutting costs and retaining revenue. Convert refunds into exchanges or store credit to recapture lost sales. Reduce operational expenses with automated return rules, discounted shipping labels, and smart approvals that handle refunds and updates in the backend. Customers get a simple branded return portal and native POS solution for a seamless return experience. Built-in analytics reveal hidden product issues and return patterns to help refine your business strategy and reduce future returns. Offer free returns with Return Care to offset costs, while fraud checks and personalized exchange offers protect your bottom line.
Launched: February 28, 2017
Key features
- Retain revenue with incentivized & personalized exchange offers and fraud checks
- Cut operational costs with discounted labels, smart return rules, and automation
- Deliver a seamless experience with branded return portal and native POS solution
- Identify hidden patterns and refine business strategy with built-in analytics
- Offer free returns and offset the cost with Return Care
Pricing of AfterShip Returns & Exchanges
Return Care
Free
- All Premium features
- Shopper-funded returns
- Revenue share
Essentials
$11 / month
or $108/year and save 18%
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59 / month
or $588/year and save 17%
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239 / month
or $2,388/year and save 17%
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations