Rich Returns & Exchanges
- by Rich Returns & Exchanges
- From $19/month. Free trial available.
Simplify returns and exchanges with automatic refunds, store credit, and prepaid shipping labels. Let customers process returns through your branded portal or Shop app, while keeping them updated with automated emails.
About the Rich Returns & Exchanges
Simplify your store's return process with a complete returns and exchanges solution. The branded return portal connects seamlessly with your Shopify store and Shop app, letting customers manage returns on any device. Instead of just refunds, offer easy product exchanges and store credit options to keep sales. Generate prepaid shipping labels from over 100 carriers and automate the entire returns workflow with instant notifications. The system works with your existing business tools like ERP, CRM, and 3PL services, making returns management smooth for both you and your customers. Save time with automatic processing while giving shoppers the flexible, self-service returns experience they expect.
Key features
- Easy, branded return portal for faster processing
- Mobile returns through the Shop app
- Automatic rules and emails for returns and exchanges
- Prepaid shipping labels for smooth returns
- Connect with systems like ERP, IMS, CRM, and 3PL
Integrations with:
- Customer accounts
- Shippo
- ShipStation
- EasyPost
- Klaviyo
- Shop Minis
- Stripe
Pricing of Rich Returns & Exchanges
Standard
$19 / month
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
Pro
$39 / month
- 50 monthly returns $0.75 per extra
- All Standard Features
- Variant Exchanges
- ResolutionHub
- Analytics
- Multi-Language Portal
- CSV Export
Premium
$99 / month
- 100 monthly returns $0.5 per extra
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
Plus
$199 / month
- 500+ monthly returns (scalable)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Stripe Integration