Skip to content

Table of contents:

Best Returns and warranty - Other Shopify apps in 2026 [Updated]

The Best Shopify returns and warranty apps help merchants automate and simplify their return processes while protecting revenue. These solutions offer essential features like automated refunds, exchanges, store credits, and return label generation. Merchants can reduce costs, increase customer retention, and prevent return fraud through customizable return portals, branded experiences, and smart automation workflows. From handling pre-loved item consignment to providing shipping protection, these apps deliver comprehensive returns management tailored to modern e-commerce needs.
    • #1. Automate returns & exchanges, reduce costs, increase retention, and foster customer loyalty.

      From $90/month
      A complete returns management solution designed for fashion retailers on Shopify. Give your customers a branded self-service return portal where they can easily process returns, exchanges, and receive store credit. The customizable return tracking page with SMS updates keeps shoppers informed throughout the process. Set up automated workflows to handle returns efficiently while maintaining your brand experience. The platform includes detailed analytics to help you understand return patterns and improve product descriptions. From automated return labels to quick refunds, yayloh helps reduce operational costs while keeping customers happy with a smooth returns experience.
      Install from Shopify App Store
      yayloh | Returns & Exchanges
    • #2. Automated returns solution for brands to save time and recapture revenue on returns

      Free to install | Free trial available
      Make returns and exchanges easier with AfterShip's automated solution. Create a branded self-service returns portal where customers can initiate returns and track status through automated email updates. Set smart rules for returns windows and non-returnable items to reduce return rates. Give customers flexible options to exchange items instead of returning them, helping recover lost revenue. Save time with automation for refunds, restocking, and carrier management. Monitor all returns data and insights in one central dashboard while efficiently routing packages to regional warehouses for quick processing.
      Install from Shopify App Store
      AfterShip Returns & Exchanges
    • #3. Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal

      Free plan available | Free trial available
      Simplify your returns management with ReturnX's automated return and exchange system. The custom-branded Return Portal makes handling returns straightforward for both merchants and customers. Generate return labels instantly through major carriers like EasyPost, Shippo, DHL, and DPD. The app's AI-powered analytics help you track return patterns and improve profitability. Offer store credit and gift card options to retain revenue, while keeping customers informed with automated email updates. The merchant dashboard provides detailed insights into return operations, and you can set handling charges for exchanges. All integrations work seamlessly with your existing Shopify setup, creating a smooth post-purchase experience that customers appreciate.
      Install from Shopify App Store
      ReturnX: Returns & Exchanges
    • #4. Returns management software with AI verification, personalized exchanges, resale, and POS support.

      Free to install | Free trial available
      Manage returns effectively with Frate's comprehensive returns management solution for Shopify stores. The app uses AI image verification to prevent poor condition returns while offering customers personalized product exchanges. Create a professional branded experience through a customized returns portal and automated email communications. For items that can't be returned, utilize the built-in resale feature to recoup costs through your branded marketplace. The integrated Shopify POS support makes handling in-store returns simple and keeps all your returns data in one place. Reduce return costs and generate additional revenue while providing customers with a smooth, automated returns experience.
      Install from Shopify App Store
      Frate Returns and Resale
    • #5. Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration

      From $19/month | Free trial available
      Make returns and exchanges easier with a custom-branded returns portal that works seamlessly with your Shopify store and Shop app. Customers can quickly process their own returns while you maintain control through automated rules and policies. Convert potential refunds into exchanges to protect revenue, and provide prepaid shipping labels from over 100 global carriers. The system keeps customers updated through automated emails and integrates smoothly with your business tools like ERP, CRM, and 3PL systems. With mobile-first design and self-service options, you'll reduce processing time while improving customer satisfaction. The automated return management system handles everything from policy enforcement to shipping label generation, making returns simple for both you and your customers.
      Install from Shopify App Store
      Rich Returns & Exchanges
    • #6. Protecting your brand from return abuse and fraud.

      Free to install | Additional charges may apply
      Protect your store from return fraud and policy abuse while maintaining excellent customer service. Yofi's AI-powered system detects fraudulent behavior by identifying bad actors using multiple identities, fake tracking numbers, or "Did Not Arrive" claims. Our advanced telemetry analyzes customer patterns and provides risk scores, helping your support team make informed decisions. Get a free diagnostic to understand your fraud exposure and see how Yofi can reduce revenue losses. With automated return policy management, you can confidently process refunds while distinguishing between legitimate customers and policy abusers.
      Install from Shopify App Store
      Yofi
    • #7. RetJet is a platform that facilitates and automates the handling of returns, exchanges, complaints.

      Free plan available
      RetJet helps online stores manage returns and exchanges efficiently through an easy-to-use return portal. Customers can quickly initiate returns while merchants benefit from automated workflows that reduce processing time and costs. The platform includes customizable return policies, package tracking, and analytics to help improve business decisions. Perfect for Shopify merchants looking to build customer satisfaction and loyalty through better returns management. Set up is simple with no coding required, allowing you to focus on delivering great customer service and encouraging repeat purchases through hassle-free returns.
      Install from Shopify App Store
      RetJet ‑ Returns & Exchanges
    • #8. Authentified lets you support your customers to consign pre-loved purchases and drive repurchase.

      Free
      Authentified makes it simple for your customers to consign their previous purchases from your store through a seamless digital process. The app automatically syncs with your product data and order history, creating unique digital tokens for each item that verify authenticity in the secondary market. Help your customers give their pre-loved items a second life while building a sustainable shopping ecosystem. Track your brand's environmental impact through detailed consignment analytics and gain insights into your inventory's long-term value in the resale market. By enabling easy consignment options, you create additional touchpoints for customers to return to your store while supporting circular fashion and sustainable retail practices. Monitor consignment activities and secondary market performance through comprehensive analytics to make informed business decisions.
      Install from Shopify App Store
      Authentified
    • #9. Postship Returns helps you convert your returns to revenue with exchanges and store credits.

      Free
      Manage your Shopify returns and exchanges efficiently with Postship Returns. The app provides a customer-friendly return portal where shoppers can easily initiate returns, request exchanges, or receive store credits. Set up automated return labels, track shipment status, and process refunds - all from one dashboard. The customizable workflow lets you handle different types of returns while keeping customers informed at every step. Connect your preferred logistics and warehouse management systems for smooth returns operations. Whether you offer in-store returns or want to convert returns into exchanges, Postship helps you create a seamless returns experience that keeps customers coming back.
      Install from Shopify App Store
      Postship Returns & Exchanges