Skip to content
Yofi

Yofi

Protect your store from return fraud with AI-powered detection. Identify bad actors using multiple identities, catch fake tracking numbers, and make confident refund decisions.

  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot
  • Yofi Screenshot

About the Yofi

Protect your store from return fraud and policy abuse while maintaining excellent customer service. Yofi's AI-powered system detects fraudulent behavior by identifying bad actors using multiple identities, fake tracking numbers, or "Did Not Arrive" claims. Our advanced telemetry analyzes customer patterns and provides risk scores, helping your support team make informed decisions. Get a free diagnostic to understand your fraud exposure and see how Yofi can reduce revenue losses. With automated return policy management, you can confidently process refunds while distinguishing between legitimate customers and policy abusers.

Key features

  • Preventing return fraud and abuse with advanced AI detection.
  • Leveraging telemetry to monitor and analyze suspicious customer behaviors.
  • Empowering CX reps with risk scores and clear decision rationale.
  • Enhancing profitability by safeguarding policies and reducing losses.
  • Optimizing & automating return policies to segment good and bad actors.

App highlights:

    • Use directly in Shopify admin

Integrations with:

  • Shopify Flow
  • Checkout
  • klaviyo
  • seedcms

Pricing of Yofi

Starter Plan

Free to install

  • Free one-time Bad Actor Diagnostic to quantify:
  • Return fraud & abuse
  • Claims & policy abuse
  • Good and bad resellers
  • Readout of total impact
Install from Shopify App Store

The Best Fraud apps

Explore Best Fraud apps