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ReturnZap Returns & Exchanges
- by ReturnZap
- From $39/month. Free trial available.
- by ReturnZap
-
Built for Shopify
- From $39/month. Free trial available.
Automate returns, exchanges, and store credit with a self-serve portal. Keep revenue with exchange-first flows and smart return policies.
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About the ReturnZap Returns & Exchanges
ReturnZap helps you automate returns and exchanges while keeping more revenue in your business. This app provides customers with a branded self-serve portal that guides them toward exchanges and store credit instead of refunds. Set up smart return policies that enforce themselves, including final sale rules and fraud prevention. Generate prepaid return labels automatically across major carriers worldwide. The app includes built-in EU withdrawal flows for compliance and acts as a central hub that syncs return data across your entire tech stack. Get analytics that reveal return drivers and help you make better decisions about where revenue is being lost. Simple enough to set up in hours, yet robust enough for complex operations.
Launched: May 25, 2016
Key features
- Convert refunds into exchanges or store credit - keep revenue in the business
- Smart return policies that enforce themselves - final sale, fraud rules and more
- Prepaid return labels worldwide, across major carriers, generated automatically
- Orchestrates your entire returns flow - connecting every tool in your stack
- Built-in analytics that surface return drivers and where revenue is being lost
Integrations with:
- Customer accounts,
- Shopify Admin,
- Gorgias,
- Klaviyo,
- Sendcloud,
- Shippo,
- Shipstation,
- Stripe
Category:
Pricing of ReturnZap Returns & Exchanges
Pro
$39 / month
- Exchange for any product at any price
- Return for store credit
- Bonus store credit incentive
- "Green returns" - No shipping required
- Shipping labels and QR code returns
- Advanced rules and return logic
- Self-serve custom return portal
- EU Withdrawal Button Compliance
Advanced
$69 / month
- Automated processing based on tracking
- 3rd party helpdesk integrations
- Advanced package dimensions
- Warehouse return receiving tools
- Custom API integrations and webhooks
- International return shipping labels
- EU Withdrawal Button Compliance
