ReturnZap Returns & Exchanges
- by ReturnZap
- From $29/month. Free trial available.
Manage returns, exchanges, and store credit with automated labels. Reduce refunds with smart exchange options and custom return policies.
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About the ReturnZap Returns & Exchanges
ReturnZap makes managing returns and exchanges simple with an all-in-one automated solution. This app provides a branded self-serve returns portal where customers can process refunds, store credit, and exchanges with deep Shopify integration. Reduce refunds by offering advanced exchange options for any product, even at different prices. Set up custom return policies for final sale items and choose between automatic return approval or manual review. Issue store credit through gift cards or account credit with optional bonus incentives. Automate return labels from dozens of carriers across the US, Canada, Australia, UK, and EU. The app integrates with external systems like WMS and OMS through flexible APIs. Easy to set up with excellent customer support included.
Key features
- Reduce refunds with advanced exchange for any product, even at different prices
- Enforce custom return policies. Auto-approve or review each return request.
- Issue store credit - gift cards and account credit, with optional bonus credit
- Automate return labels from carriers in the US, Canada, Australia, UK, and EU
- Integrate with external systems (WMS, OMS) with robust and flexible APIs
Pricing of ReturnZap Returns & Exchanges
Simple
$29 / month
- Embedded returns portal
- Create Shipping Labels
- Return for Refund
- One Click Refund / Restock
- Advanced rules and return logic
- Manual or Automated Approval
- Customer notifications
Pro
$49 / month
- Exchange for variant or other product
- Return for store credit
- Bonus store credit incentive
- "Green returns" - No shipping required
- International return shipping
- QR code returns
- Follow up questions
Premium
$79 / month
- Exchange for any product at any price
- Automated processing based on tracking
- 3rd party integrations
- Advanced package dimensions
- Warehouse tools
- API and webhooks
