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Return Prime:Return & Exchange

Return Prime:Return & Exchange

Automate your returns process with smart rules, store credit options, and upsell opportunities. Turn refunds into revenue while giving customers a self-serve return portal that integrates with your logistics partners.

  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot
  • Return Prime:Return & Exchange Screenshot

About the Return Prime:Return & Exchange

Return Prime helps Shopify brands turn returns into revenue through smart automation. The app provides a self-serve return portal where customers can manage their returns and exchanges easily. Set custom return rules based on products, value, or timeframes, and offer store credits to retain revenue. The system automatically generates return labels and integrates with your logistics partners. Track return trends and performance while reducing manual work. Encourage exchanges over refunds by offering upsells during the return process, helping capture price differences and fees. Perfect for D2C brands looking to make their returns process more efficient while maintaining customer satisfaction.

Key features

  • Offer a branded return portal integrated with your WMS and logistics tools
  • Set custom rules to auto-approve or reject returns by reason and eligibility
  • Generate return labels, automate updates, and get deeper return insights
  • Recover revenue with exchanges and store credits instead of refunds
  • Upsell complimentary and custom products during return to increase AOV

Integrations with:

  • Customer accounts
  • UPS
  • Zapier
  • Klaviyo
  • Yotpo
  • and 100+ integrations

Pricing of Return Prime:Return & Exchange

Always free

Free

  • 5 Free Return Requests
  • Branded Returns Portal
  • Return Management Software
  • Automated Return Labels
  • Email Notifications
  • Return Window, Reasons & Policies

Grow

$19.99 / month

  • 15-days Free Trial
  • 60 Requests per Month
  • All Free Features
  • Automated Workflows
  • Variant or Product Exchange
  • Custom Upsell
  • Carry Forward Discount
  • 24*7 support

Grow & Boost

$49.99 / month

  • 15-days Free Trial
  • 180 Requests per Month
  • All Grow Features
  • Single Return, Multiple Exchanges
  • Integrate Logistics & Payment Providers
  • Return Portal in Multiple Languages
  • Incentives for Store Credit Refund
  • In-store Returns

Scale

$149.99 / month

  • 15-days Free Trial
  • 450+ Requests per Month
  • All Grow & Boost Features
  • Integrate with WMS of Your Choice
  • Refund via All Methods
  • API Access
  • Cancel Return
  • Dedicated Account/Revenue manager
Install from Shopify App Store

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