Synctrack: Returns & Exchanges
- by Synctrack
- Free plan available. Free trial available.
Automate your returns and exchanges with a customizable self-service portal. Convert refunds into store credit, manage return workflows, and sync with multiple shipping carriers - all integrated with your Shopify orders.
About the Synctrack: Returns & Exchanges
Key features
- Return workflow: automate different return flows based product and order info
- Self-service returns portal and email notifications: to drive customer loyalty
- Encourage refund with: store credits, gift card, discount code or bank transfer
- Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify
- Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post
Pricing of Synctrack: Returns & Exchanges
STARTER
Free
- Limited to 10 return requests/month
- Unlimited carrier connection
- Branded return page/ portal
- Email notifications
- Return labels & shipping method
- Basic refunds & exchanges
- Return policy & window
- Live chat support 24/7
PROFESSIONAL
$11.99 / month
- All features in Free, plus
- Exchange for different variant
- Refund to gift card, discount code
- Refund to online bank transfer
- Return/Exchange fee
- Custom sub domain
- Multi-language
- Remove Synctrack branding
PREMIUM
$49.99 / month
- All features in Professional, plus
- Shopify Sync- Manage Return in one place
- Auto return request approval
- Condition-based return workflow
- Refund to Store credit
- Exchange for other products
- Bonus credit for exchange upsell
- Custom development & CNAME
ENTERPRISE
$149 / month
- Access to all up-to-date features
- Multi-store: 2+ stores
- Integrate your preferred WMS
- Returns API & Webhook
- Manage access for your team members
- Custom integrations
- Custom advanced analytics
- Dedicated onboarding support
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8returns ‑ Returns portal
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