Zon Returns and Exchanges ‑B2B
- by Zon Staff
- Free plan available. Free trial available.
Automate returns, exchanges, and refunds with a branded self-serve portal. Manage B2B wholesale, loyalty rewards, and wishlists in one dashboard.
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About the Zon Returns and Exchanges ‑B2B
This all-in-one app simplifies returns and exchanges with a branded, automated portal that keeps customers informed through email notifications. Manage refunds, exchanges, and restocking from one centralized dashboard while customizing return policies, eligibility rules, and resolutions to fit your needs.
The self-serve returns portal integrates with label-generation tools for smooth shipping and tracking. Apply smart automation rules to your RMA process, monitor insights, and optimize regional routing. Advanced restock control lets you choose specific products and quantities.
Features include in-store POS integration for easy returns and exchanges, plus B2B wholesale capabilities with custom pricing and accounts for Shopify Plus merchants. Handle everything efficiently while offering customers a seamless Shop Now exchange experience.
Launched: September 2, 2024
Key features
- Branded self-serve returns portal with automated email updates to keep customers
- Centralized returns management to handle refunds, exchanges, restocking
- Advanced restock control with the ability to choose specific products, quantitie
- Easy returns and exchanges, and in-store POS integration
- Streamlined B2B wholesale(shopify plus only) with custom pricing and accounts.
Pricing of Zon Returns and Exchanges ‑B2B
Free Plan
Free
- Up to 1,000 customers
- Basic Features
- Email support
Basic
$9.99 / month
- Up to 10,000 customers
- Basic customer accounts page
- 100 return & exchange requests
- 500 wishlists
- Analytics
- Email support
Standard
$19.99 / month
- Up to 20,000 customers
- Customer accounts page
- Loyalty & referral program
- 500 return & exchange requests
- Multi-language support
- Analytics
Premium
$29.99 / month
- Unlimited customers
- Advanced customer accounts page
- Loyalty & referral program
- Unlimited return & exchange requests
- Shopify POS
- B2B
