Xcotton Post Purchase Guard

Xcotton Post Purchase Guard delivers comprehensive shipping protection for cross-border e-commerce merchants. This solution addresses common logistics risks including lost packages, damaged goods, misdelivered items, and porch theft through professional insurance coverage and claims management. The app helps reduce post-purchase disputes by offering package insurance at checkout, giving customers peace of mind while protecting your bottom line. When issues occur, Xcotton handles the entire claims process with immediate response times, eliminating the burden of managing refunds and replacements yourself. Merchants gain access to a centralized dashboard for tracking all insured orders and monitoring claim status from start to finish. This complete visibility into the claims workflow makes it easy to oversee your shipping protection program without added complexity. By covering the high-frequency risks inherent in international shipping, this post-purchase guard creates a more secure shopping experience for customers while significantly lowering your after-sales costs. The fully managed claims service means you can focus on growing your business instead of handling shipping problems.