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Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Built for Shopify

Automate your returns and exchanges with a branded portal that syncs with Shopify. Save costs with smart workflows, offer flexible refunds, and keep customers happy with auto-approvals and timely notifications.

  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot
  • Synctrack: Returns & Exchanges Screenshot

About the Synctrack: Returns & Exchanges

Manage returns and exchanges seamlessly with Synctrack's automated solution. The branded return portal handles the entire process automatically - from initial request to refund processing. Customers can choose between store credit, gift cards, or original payment refunds, while merchants can set condition-based workflows using product and order information. The app integrates smoothly with major shipping carriers including Shippo, FedEx, and Australia Post, keeping return status synchronized with Shopify. Save sales by encouraging exchanges over returns through customizable return policies. With automated notifications for both merchants and customers, Synctrack makes returns management simple and customer-friendly while helping retain revenue.

Key features

  • Condition-based Workflow automates return process using product and order info
  • Exchanges for different items and flexible refunds: store credit, gift card,...
  • Refund to store credit, gift card, discount code or original payment method
  • Seamlessly integrates with Shopify auto-sync loop returns status to Shopify
  • Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery

App highlights:

    • Use directly in Shopify admin

Integrations with:

  • Customer accounts
  • FedEx
  • Shippo
  • Easypost
  • Shiprocket
  • Australia Post
  • Delhivery

Pricing of Synctrack: Returns & Exchanges

FREE

Free to install

  • Branded return page
  • Drag drop emails
  • Return labels
  • Basic refunds & exchanges
  • In-app create returns
  • Blocklist
  • Return window

PROFESSIONAL

$11.99 / month

  • Exchange for different variant
  • Multi-language
  • Custom subdomain
  • Return/Exchange fee
  • Refund discount code
  • Translation

Premium

$49.99 / month

  • Condition-based workflow
  • Shopify sync
  • Store credit
  • Auto request approval
  • Exchange for other products
  • Bonus credit
  • CNAME
  • Custom development

Enterprise

$149 / month

  • Multi-store: 2+ stores
  • Custom integration
  • Dedicated priority support
  • Returns webhooks
  • Pre-built integrations
  • Custom analytics
Install from Shopify App Store

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