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S: Returns, EU Withdrawal
- by Synctrack
- Free plan available. Free trial available.
- by Synctrack
-
Built for Shopify
- Free plan available. Free trial available.
Automate returns and exchanges with a self-serve portal, return labels, tracking, refunds, store credit, and EU Withdrawal forms.
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About the S: Returns, EU Withdrawal
Manage returns and exchanges with an automated returns portal that simplifies the entire process. This app handles return label generation, refund processing, store credit options, and return tracking through integration with 2,900+ carriers. Create unlimited return rules and workflows that auto-sync status updates directly to Shopify.
Reduce refunds by offering exchanges, store credit, gift cards, or discount codes as alternatives. The self-serve returns portal includes EU Withdrawal Forms to help you stay compliant with regulations effective June 19, 2026.
Compatible with major shipping providers including Shippo, Sendcloud, FedEx, Australia Post, Shipstation, and Easypost. Access detailed analytics to understand return patterns and improve your operations. The RMA system automates return workflows, saving time while providing customers with a smooth return experience.
Launched: March 13, 2023
Key features
- Self-serve return & EU Withdrawal Forms for compliance (effective June 19, 2026)
- RMA: Automate return labels generation & tracking with 2900+ carrier integration
- Reduce refund with exchange or refunds by store credit, gift card, discount code
- Auto-sync returns status to Shopify & create unlimited return rule & workflows.
- Support Shippo, Sendcloud, FedEx, Australia Post, Shipstation, Easypost & more
Integrations with:
- Customer accounts,
- Shopify Flow,
- Shopify Admin,
- Australia Post,
- FedEx,
- Gorgias,
- Sendcloud,
- Shippo,
- Shipstation
Category:
Pricing of S: Returns, EU Withdrawal
STARTER
Free
- Limited to 5 return requests/month
- Branded return page/ portal
- Email notifications
- Basic refunds & exchanges
- Return policy & window
- Packing slip & return label
- Live chat support 24/7
PROFESSIONAL
$19.99 / month
or $191.90/year and save 20%
- All features in Free, plus
- Exchange for different variant
- Refund to store credit
- Refund to gift card, discount code
- EU Withdrawal form effective 06/19/2026
- Return/Exchange fee
- Exchange upsell
- Advanced eligiblity rules
PREMIUM
$49.99 / month
or $479.90/year and save 20%
- All features in Professional, plus
- Unlimited return automation rules
- Unlimited condition-based workflow
- Automatic return shipment tracking
- Shopify sync manage returns in one place
- Exchange for a different product
- Return for BOGO/Bundle
- Advanced return analytics
ENTERPRISE
$149.99 / month
or $1,439.90/year and save 20%
- All in Premium, plus:
- Multi-store: 2+ stores
- Integrate your preferred WMS
- Returns API & Webhook
- Manage portal access for team members
- Custom integrations
- Pre-build integration
- Dedicated onboarding support
