Helpdesk, Chat & AI Chatbot

Offer instant support and increase sales with the complete Helpdesk, Live Chat and AI Chatbot app

  • Raiting

    0

    (Based on Shopify AppStore)

  • Reviews
  • Developers: xSellco Ltd
  • Price: From $39/month. Free trial available.
Install from Shopify appstore
Helpdesk, Chat & AI Chatbot

Integrations with:

  • Amazon
  • Facebook
  • Instagram
  • WhatsApp
  • 250+ Integrations
  • Klaviyo

About the Helpdesk, Chat & AI Chatbot

Delight customers and maximize profits with faster, more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. Leverage the most advanced AI chatbot to drive sales volumes. View order and customer information with each message. Easily process returns, cancellations and duplicate order requests. Easily connect with order fulfillment partners and your Klaviyo CRM.

Key features

  • Smart Inbox: Centralize all of your web, marketplace and social queries
  • eCommerce AI Chatbot: Increase conversions and improve support, instantly
  • See full order history, lifetime value, VIP status, and customer sentiment
  • Auto assign and collaborate on email, live chat, voice, WhatsApp and social
  • View, refund, cancel or even duplicate Shopify orders without leaving eDesk

Pricing of Helpdesk, Chat & AI Chatbot

AI Chatbot

$39 / month

Includes:

  • Resolve up to 70% of web sales and service queries 24/7:
  • ► Product recommendations
  • ► Order updates
  • ► Promotions
  • ► Returns
  • ► Troubleshoot

Standard

$115 / month

Includes:

  • Centralize customer queries :
  • ► All online stores
  • ► 300 marketplaces incl. Amazon
  • ► TikTok Shop, Instagram
  • ► Live Chat, WhatsApp
  • ► Much more

AI Assist

$154 / month

Includes:

  • AI automations:
  • ► Conversation summaries
  • ► Sentiment analysis
  • ► Classification & routing
  • ► Personalized responses
  • ► Language translations
Install from Shopify appstore

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