DC: WhatsApp Marketing + API
- by DelightChat
- From $29/month. Free trial available.
Automate WhatsApp marketing, cart recovery & COD verification with official API. AI-powered omnichannel helpdesk for support teams.
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About the DC: WhatsApp Marketing + API
DelightChat helps Shopify merchants automate customer support and marketing through the official WhatsApp Business API with green tick verification. This CRM platform lets you send personalized WhatsApp marketing broadcasts to segmented audiences, recover abandoned carts, and confirm COD orders automatically.
The omnichannel helpdesk brings together conversations from WhatsApp, Instagram, Facebook, Email, and Live Chat into one unified team inbox. Teams can respond faster using AI chatbot, AI assist features, smart routing, and canned responses.
Key automation includes cart recovery messages, order confirmations, back in stock alerts, and review requests. You can showcase products in your WhatsApp Catalog, verify COD orders to convert them to prepaid, and auto-sync your product catalog. The platform combines WhatsApp automation with intelligent customer engagement tools to help you manage support tickets and run targeted marketing campaigns from a single dashboard.
Key features
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Pricing of DC: WhatsApp Marketing + API
Startup
$29 / month
- Support Inbox: WA, IG, FB, Email, Chat
- WA Broadcast Campaigns + Catalog
- Abandoned Cart & Checkout Recovery on WA
- COD Verification & COD to Prepaid Flows
- Chatbot, Self-Service Widget, Mobile App
- Free Green Tick Application
- Shopify Flow Workflows Integration
- GPT AI Assistant (10,000 free tokens/mo)
Scale
$99 / month
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Support + Marketing ROI Analytics
- 1:1 Personalised Onboarding
- Email, WA Support
- Optional: Back in Stock Alerts ($20/mo)
Growth
$299 / month
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
- Done For You Onboarding
- Email, WA, Google Meet Support
- Optional: Back in Stock Alerts ($30/mo)
