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Relocate+ Address Editing
- by Crowd Control
- Free plan available. Free trial available.
- by Crowd Control
- Free plan available. Free trial available.
Let customers fix shipping addresses, swap variants, and cancel orders themselves—cutting support tickets instantly.
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About the Relocate+ Address Editing
Relocate+ Address Editing helps cut support tickets by letting customers fix incorrect shipping addresses before orders ship. Shoppers can self-serve order edits directly from confirmation emails or order status pages—swap variants, edit gift notes, cancel orders, or securely pay for differences. You control exactly what can be changed and when using customizable conditional rules and time limits. Customers can add or remove items, upgrade orders, and make changes before shipping without contacting support. The app automatically captures payments for order upgrades and shipping differences, reducing returns while improving customer satisfaction. Connects seamlessly with ShipStation, Recharge, and other essential tools to fit your existing workflow.
Launched: April 9, 2021
Key features
- Reduce support tickets: let customers fix addresses, edit products, or cancel.
- Set exact time limits and rules to control what can be changed.
- Allow shoppers to swap variants or add and remove items before shipping.
- Automatically capture payments for order upgrades or shipping differences.
- Connects seamlessly with ShipStation, Recharge, and other essential tools.
Integrations with:
- Customer accounts,
- Shopify Admin,
- Easyship,
- Recharge,
- Shipstation,
- Starshipit
Category:
Pricing of Relocate+ Address Editing
Free
Free
- Enable one type of order editing
- Unlimited edits for your chosen type
- Shipping address and rate changes
- Add/remove or edit products in orders
- Order cancellations
- Edit order notes and gift messages
Basic
$19 / month
- Unlimited order editing
- Enable edits to shipping details
- Items can be added, removed, or edited
- Allow order cancellations
- Order note editing
- Edited orders are automatically tagged
Advanced
$39 / month
- Unlimited order editing
- Time-based editing windows
- Limit edits by product and order filters
- Disable the ability to remove items from
- Monitor order editing with change logs
- Priority support from US-based team
- White glove on-boarding
- Dedicated US-based account manager
