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Relocate+ Order Editing
- by Crowd Control
- Free plan available. Free trial available.
- by Crowd Control
- Free plan available. Free trial available.
Let customers fix shipping addresses, swap variants, and cancel orders themselves—cutting support tickets instantly.
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About the Relocate+ Order Editing
Relocate+ Order Editing helps cut support tickets by letting customers fix incorrect shipping addresses before orders ship. Shoppers can self-serve order edits including swapping variants, editing gift notes, and canceling orders directly from confirmation emails or order status pages. The app gives you complete control with customizable order editing rules—set exact time limits and decide what can be changed and when. Customers can add or remove items, and the app automatically captures payments for order upgrades or shipping differences. Integrates seamlessly with ShipStation, Recharge, and other essential tools to reduce returns and improve customer satisfaction.
Launched: April 9, 2021
Key features
- Reduce support tickets: let customers fix addresses, edit products, or cancel.
- Set exact time limits and rules to control what can be changed.
- Allow shoppers to swap variants or add and remove items before shipping.
- Automatically capture payments for order upgrades or shipping differences.
- Connects seamlessly with ShipStation, Recharge, and other essential tools.
Integrations with:
- Customer accounts,
- Shopify Admin,
- Easyship,
- Recharge,
- Shipstation,
- Starshipit
Category:
Pricing of Relocate+ Order Editing
Free
Free
- Enable one type of order editing
- Unlimited edits for your chosen type
- Shipping address and rate changes
- Add/remove or edit products in orders
- Order cancellations
- Edit order notes and gift messages
Basic
$19 / month
- Unlimited order editing
- Enable edits to shipping details
- Items can be added, removed, or edited
- Allow order cancellations
- Order note editing
- Edited orders are automatically tagged
Advanced
$39 / month
- Unlimited order editing
- Time-based editing windows
- Limit edits by product and order filters
- Disable the ability to remove items from
- Monitor order editing with change logs
- Priority support from US-based team
- White glove on-boarding
- Dedicated US-based account manager
