Best alternatives for Relocate+ Order Editor Shopify app in 2026 [Updated]
PickYourApp Review Team
6 min read
•
Nov 26, 2025
Deliver exceptional customer service with dedicated helpdesk solutions for your Shopify store. From AI-powered chatbots and live chat to WhatsApp integration and multi-channel support, these apps help you manage customer inquiries, resolve tickets faster, and provide 24/7 assistance. Handle everything from order modifications to automated responses through user-friendly helpdesk systems designed specifically for online retailers. Whether you need simple contact forms or comprehensive customer service automation, find the right tools to keep your shoppers satisfied and supported.
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#1. Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Redo helps online stores improve their operations with smart returns management and fulfillment solutions. The platform focuses on increasing profits through AI-powered exchange options and personalized customer service. Merchants can manage shipping, track orders, and engage customers through branded landing pages. The built-in email marketing system includes shoppable content and AI targeting to drive sales. With automated self-service flows and mobile-friendly tools, businesses can deliver better customer experiences while reducing return rates. The platform's unified inbox and A/B testing features help optimize customer service and checkout performance for higher conversion rates.Install from Shopify App Store
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#2. Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.
Connect with customers instantly through our professional live chat and WhatsApp support solution. The easy-to-use chat inbox lets your team manage customer conversations, send personalized responses, and access important Shopify data like orders and cart details. Set up automated FAQ responses and save common replies to handle inquiries faster. Monitor support conversations and assign them to specific agents for seamless customer service. With mobile apps for iOS and Android, your team can provide real-time support from anywhere. Integrate multiple messaging channels including WhatsApp, Facebook Messenger, Instagram, and Telegram to meet customers where they prefer to chat. The intuitive inbox system helps organize and track all customer interactions in one place for better service delivery.Install from Shopify App Store
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#3. Helpdesk & chat inbox by the ex-Lifetimely founders
Meet Commslayer, a comprehensive helpdesk solution created by the former Lifetimely founders. This all-in-one support platform combines email, social media, and live chat communications into a single, unified inbox. The integrated AI technology automatically filters spam comments, provides smart reply suggestions, and helps organize support tickets efficiently. Support agents can manage customer service tasks directly from the helpdesk, including checking order details, processing refunds, and handling order cancellations. The platform includes essential features like macros, automations, custom views, and detailed reporting for team managers. What sets Commslayer apart is its unlimited agent seats and ticket handling capacity, making it a cost-effective choice for growing businesses. With real-time access to order history and shipping information, your support team can deliver informed, timely assistance across all communication channels.Install from Shopify App Store
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#4. Orka is a Live chat to talk to your customers. Real time support and product recommendations.
Experience real-time customer support with Orka's live chat solution, seamlessly integrated into your Shopify dashboard. Connect instantly with store visitors, answer their questions, and provide personalized product recommendations while they browse. The mobile-responsive chat interface makes it simple to engage with customers across all devices. With an easy setup process that takes just minutes, you can start meaningful conversations that help convert visitors into loyal customers. Orka's user-friendly design ensures smooth communication between you and your shoppers, all within your familiar Shopify environment. Make every customer interaction count with direct, real-time engagement that builds trust and improves the shopping experience.Install from Shopify App Store
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#5. Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI-powered CRM platform helps merchants deliver exceptional customer support through intelligent data management. By combining Shopify order information with customer interactions, support teams can access complete customer profiles and handle inquiries across multiple channels. The system offers automated chatbots, customizable message templates, and direct order management capabilities including refunds and cancellations. With comprehensive search features and integrated customer data, merchants can provide more personalized service experiences. This customer-centric solution makes support operations more efficient while helping businesses build stronger relationships with their customers through informed, responsive service.Install from Shopify App Store
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#6. AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot
Experience comprehensive customer service automation with Willdesk's AI-powered help desk solution. The smart GPT-4 AI agent handles common requests like order tracking, returns, and address changes automatically. Connect all your support channels - email, live chat, Instagram, Messenger, and WhatsApp - in one unified ticketing system. The intelligent workflow builder helps recover abandoned carts, suggest products, and provide instant FAQ responses. Willdesk integrates seamlessly with Shopify and popular tracking apps like ParcelPanel and TrackingMore. Create a professional customer experience with a branded help center, customizable widget, and FAQ pages. Manage customer conversations across channels while maintaining a complete customer index. Connect with your favorite marketing tools like Klaviyo and Mailchimp for better customer engagement. Perfect for multi-store operations with flexible customization options for fonts, style, and support content.Install from Shopify App Store
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#7. Automate WA marketing, broadcasts & cart recovery with AI flows in one omnichannel team inbox.
DelightChat is a CRM for Shopify merchants that automates customer support and marketing using the official WhatsApp Business API with green tick verification. Send personalized promotional broadcasts to segmented customers, recover abandoned carts and checkouts, confirm COD orders, and convert them to prepaid. The app auto-syncs your products to WhatsApp catalog and sends automated messages for order confirmations, tracking links, back in stock alerts, and review requests. Manage all customer conversations through one omnichannel team inbox that centralizes chats from WhatsApp, Instagram, Facebook, Email, and Live Chat. Teams can respond faster with AI Assist, chatbots, canned responses, and smart routing to deliver better customer engagement across all channels.Install from Shopify App Store
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#8. Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI
lookfor is an all-in-one AI chatbot that automates customer service and turns inquiries into sales. This AI agent handles support tasks like order tracking, shipping address updates, and personalized product recommendations. The platform includes conditional order cancellation, Shopify functions integration, and ticket escalation to your support team. Use the AI product finder to increase conversions with targeted recommendations. Analytics help you understand revenue and resolution rates while unlimited AI agents resolve tickets that previously needed human support. Reduce churn and optimize your customer service with this smart support and sales solution.Install from Shopify App Store
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#9. Customer Engagement Platform with Live Chat, AI Chatbot, Marketing Automation, CDP, and More.
QuickCEP combines live chat, AI chatbots, and marketing tools to help e-commerce businesses deliver better customer service. The platform unifies messages from multiple channels including Instagram, Messenger, Email, WhatsApp, and TikTok Shop into one inbox for seamless customer communication. AI-powered chatbots provide round-the-clock customer support, while real-time behavior tracking offers valuable customer insights. Using the customer data platform (CDP), businesses can create targeted email campaigns and pop-ups for specific customer segments. The integration with your Shopify store takes just three steps, making it simple to start engaging with customers across all channels.Install from Shopify App Store
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#10. Send winback emails generated by AI to drive revenue. Increase customer retention with no work.
Turn one-time shoppers into loyal repeat customers with Retain AI's automated winback email system. This smart app analyzes your Shopify store data and automatically identifies customers who haven't returned. It creates personalized, 1:1 emails tailored to each customer's purchase history, complete with custom images. The app handles everything - from customer segmentation to email generation and sending. These personalized winback campaigns consistently achieve higher conversion rates than standard email marketing, helping reduce customer churn and drive more sales revenue. Perfect for consumer brands looking to increase customer retention without adding to their workload.Install from Shopify App Store