Skip to content
Order Edit Customer Service

Order Edit Customer Service

Let customers edit, cancel and reorder on their own for a better customer experience.

  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot
  • Order Edit Customer Service Screenshot

About the Order Edit Customer Service

Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering.Orderify improves the customer experience, decreases customer support costs and increases orders.*Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.

Key features

  • Your customers can cancel, edit or reorder on their own (one-click self-service)
  • Customer Portal on the order status, confirmation e-mail and account page
  • Only unfulfilled orders are editable. Works well with third-party fulfillment.
  • 5 minute setup with easy custom rules (Ex. duration limit) and display settings
  • Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • Checkout
  • Customer accounts

Pricing of Order Edit Customer Service

Shopify Basic

$4.99 / month

  • Unlimited For Stores on the "Basic" Shopify Plan (the plan your store is signed up with on Shopify).

Shopify

$8.99 / month

  • Unlimited for Stores on the "Shopify" Plan (the name of the plan your store is signed up with on Shopify).

Shopify Advanced

$24.99 / month

  • Unlimited for Stores on the "Advanced" Shopify Plan (the name of the plan your store is signed up with on Shopify).

Shopify Plus

$99.99 / month

  • Unlimited for Stores on the "Shopify Plus" Plan (the name of the plan your store is signed up with on Shopify).
Install from Shopify App Store