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NS Live Chat, Inbox & Helpdesk

Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.

  • Raiting

    0

    (Based on Shopify AppStore)

  • Reviews
  • Developers: NestScale
  • Price: Free plan available. Free trial available.
NS Live Chat, Inbox & Helpdesk

App highlights:

    • Works with the latest themes

Integrations with:

  • Facebook Messenger

About the NS Live Chat, Inbox & Helpdesk

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.

Key features

  • Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
  • Increase responsiveness & automate your support with chatbot & saved responses.

Pricing of NS Live Chat, Inbox & Helpdesk

FREE

Free

Includes:

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 / month

Includes:

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

ADVANCED

$14.99 / month

Includes:

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Basic, plus
  • Business hours
  • Offline email notifications

PROFESSIONAL

$34.99 / month

Includes:

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Advanced, plus
  • Chatbot
  • Order management
  • Private macros
Install from Shopify appstore

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