Chatdesk: 24/7 Support
Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts
-
Raiting
5.0(Based on Shopify AppStore)
- 16 Reviews
- Developers: Chatdesk
- Price: Free plan available. Free trial available.
App highlights:
-
- Use directly in Shopify admin
Integrations with:
- Gorgias
- Zendesk
- Salesforce
- Attentive
- TikTok
About the Chatdesk: 24/7 Support
Key features
- Connect your existing helpdesk, ecommerce tools, and social channels
- Answer customer questions across social media, email, chat, and SMS
- Provide 24/7 support, including weekends and holidays, with on-demand agents
- Scale 1:1 customer engagement without needing to hire and train new team members
- Increase conversions and achieve high CSAT with zero additional effort
Pricing of Chatdesk: 24/7 Support
Free 2-week pilot
Free
Includes:
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900 / month
Includes:
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
On-demand support
$1,000 / month
Includes:
- 24/7 support
- Starting at 400 tickets solved per month
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
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