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Richpanel: AI Customer Service

Automate your customer service.Without compromising quality.

Richpanel: AI Customer Service
  • Richpanel: AI Customer Service Screenshot
  • Richpanel: AI Customer Service Screenshot

App highlights:

    • Popular with businesses in United States

Integrations with:

  • ReCharge
  • Yotpo
  • Returnly
  • Klaviyo
  • Aircall
  • 20+ integrations

About the Richpanel: AI Customer Service

Richpanel allows support teams to manage large support volumes with a small team size. Our AI and self-service lets your customers resolve 50% of the issues before it reaches the agent. And when it reaches the agent, the AI assists agents to draft replies and suggest actions making them 2-3x more productive. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Key features

  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

Pricing of Richpanel: AI Customer Service

BASE

$9 / month

Includes:

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

PRO

$60 / month

Includes:

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

PRO MAX

$120 / month

Includes:

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions
Install from Shopify appstore

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