Moose: AI Chatbot & Live Chat
- by VegaHub Technology Inc.
- Free plan available. Free trial available.
AI chatbot that answers customer questions 24/7, automates order tracking, and hands off to live chat when needed. All support in one inbox.
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About the Moose: AI Chatbot & Live Chat
MooseDesk is an AI-powered helpdesk that helps Shopify stores handle customer support faster and more efficiently. The AI chatbot learns from your products, FAQs, and past conversations to answer customer questions accurately 24/7 without manual setup. It automates order tracking and repetitive questions, then hands off to live chat when human help is needed. Manage all your conversations from chat, email, and social media in one omnichannel inbox. Customers can find answers instantly through multilingual FAQs and self-service support. Perfect for stores that want fewer tickets, faster replies, and happier customers while scaling their business.
Key features
- AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
- 24/7 automation: Automate routine support and route complex cases to agents
- Omnichannel inbox: Manage chat, email, and social messages in one place
- Self-service support: Let customers track orders and find answers instantly
- Product FAQs: Manage product-specific FAQs displayed on each product page
Pricing of Moose: AI Chatbot & Live Chat
Free
Free
- AI chatbot replies: 100 messages/month
- 100 products for AI training
- 90 days chat history
- 1 team member added
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
- Messenger & Instagram integration
Starter
$19 / month
- AI chatbot replies: 1000 messages/month
- 500 products for AI training
- 12 months chat history
- 3 team members added
- Advanced widget customization
- Premium FAQs templates
- Chat widget translation
- Unlimited integration
Growth
$49 / month
- AI chatbot replies: 5000 messages/month
- 5000 products for AI training
- Unlimited chat history
- 10 members added
- Unlimited email channels
- 300 tickets/month
- Advanced ticket management features
- Priority support
Business
$249 / month
- AI chatbot replies: 10000 messages/month
- 20000 products for AI training
- Unlimited chat history
- Unlimited team members added
- 2000 tickets/month
- Dedicated support service
