Best FAQ Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
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Aug 29, 2025
The best Shopify FAQ apps help merchants reduce support time and improve customer service by providing organized answers to common questions. From AI-powered chatbots and live chat integration to customizable FAQ pages and product-specific Q&As, these tools let you build comprehensive help centers, add FAQ sections to product pages, and create SEO-friendly support content. Whether you need simple accordion-style FAQs or a complete customer service hub with WhatsApp integration and multi-language support, these top-rated apps deliver the features to handle customer inquiries efficiently.
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#1. AI-Powered Customer Support: AI Chatbot + Omnichannel in one app
Experience seamless customer support with MooseDesk's AI Chatbot that works 24/7 across multiple channels. Connect with customers through live chat, email, WhatsApp, Messenger, and Instagram - all from one dashboard. The smart AI assistant provides instant responses and product suggestions while breaking language barriers with automated translations. Help customers help themselves with searchable FAQ pages, order tracking, and in-widget support options. Whether you're on desktop or mobile, never miss a customer inquiry thanks to the AI Chatbot's constant presence. Perfect for businesses looking to provide round-the-clock support without increasing workload. Set up quickly with pre-built FAQ templates and easy AI training for your specific products and services.Install from Shopify App Store
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#2. Easily create FAQ page for your store or product FAQs to reduce your customer service time.
Create professional FAQ pages and product FAQs that match your store's style perfectly. This user-friendly app helps you build and manage frequently asked questions with full customization options for fonts, colors, and layouts. Add images and videos to make your answers more engaging, while benefiting from fast page loading speeds and Google rich SEO snippets. The app works seamlessly with multiple languages and integrates with the Shop app, helping reduce customer support inquiries. Whether you need a dedicated store FAQ page or specific product FAQs, this solution makes it simple to give customers quick access to the information they need.Install from Shopify App Store
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#3. Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
Get fast, reliable product reviews and Q&A functionality with Rapid Reviews. This lightweight app maintains your store's page speed while delivering comprehensive review features. Customers can submit photo and video reviews, search through reviews with advanced filtering, and leave ratings directly from their email inbox. The app includes customizable review request emails with discount offers, auto-verification, and easy theme integration through app blocks. All features come standard across pricing tiers, including AI assistance for review collection and AMP email technology for better engagement. Perfect for stores wanting a complete review solution without compromising site performance.Install from Shopify App Store
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#4. Trusted helps you to create product FAQ pages for your store and a help center for your customers!
Create a professional help center and FAQ pages for your Shopify store without any coding knowledge. The FAQ system works independently from your theme, making it simple to set up and manage. Customize fonts, colors, and styles to match your brand perfectly. Add detailed answers with images, videos, and formatted text through an easy-to-use dashboard. Display FAQs on dedicated pages or directly on product pages, with support for multiple languages. The new bubble FAQ feature lets you show questions and answers on specific pages of your choice. Perfect for building a comprehensive knowledge base that helps customers find answers quickly while maintaining your store's visual identity.Install from Shopify App Store
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#5. Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
Meet your 24/7 AI-powered customer support solution with Chatty's smart chatbot and live chat system. Built with ChatGPT 4.0, this AI assistant handles product questions, makes personalized recommendations, and helps track orders - even when you're not available. Manage all your customer conversations from WhatsApp, Facebook Messenger, Instagram, and email in one unified inbox. Your team can easily collaborate on customer support from anywhere using the mobile app. Create a self-service FAQ help center where customers can quickly find answers to common questions. Set up automated messages based on visitor behavior to provide proactive support and drive more sales.Install from Shopify App Store
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#6. Create FAQ pages, individual product FAQ with AI, add FAQ schema to boost SEO & cut support tickets
Create a comprehensive FAQ help center for your store to quickly address customer questions and reduce support tickets. The AI-powered FAQ builder helps you generate relevant answers instantly, while the drag-and-drop interface makes organizing content simple. Add custom FAQ sections to any product page, matching your brand's style with flexible design options for fonts and colors. The app includes essential features like FAQ schema for better SEO, instant answer functionality for improved customer experience, and easy export/import capabilities to build your knowledge base quickly. Whether you need store-wide FAQs or product-specific questions and answers, this tool helps you create informative content that converts visitors into customers while decreasing support inquiries.Install from Shopify App Store
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#7. Product Description of Selected Variant | Tabs/Accordion in Product Description, FAQ Page & Sections
Display unique variant-specific product information with this customizable description management app. Create organized tabs and accordions to showcase size charts, color details, care instructions, and technical specifications for each product variant. The app lets you add collapsible sections to any store page including FAQ, shipping information, returns policy, and Q&A sections. Perfect for structuring long product descriptions and important store information in an easy-to-navigate format. Works seamlessly across all Shopify themes, with tabs automatically converting to mobile-friendly accordions. Help customers make informed purchase decisions while reducing returns and support inquiries through clear, variant-specific product details and organized store information.Install from Shopify App Store
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#8. Create professional looking FAQ and Helpdesk page for your store. Also FAQs for product pages & more
Create a professional FAQ and Help Center page for your Shopify store without any coding knowledge. The app lets you build and organize help articles using an intuitive rich text editor with HTML and Markdown support. Easily categorize FAQs for shipping, returns, and products, with drag-and-drop reordering for simple management. Add product-specific FAQs directly to item pages as expandable accordions. The help desk includes a smart widget featuring WhatsApp and email contact options. Customize the entire look with various icon packs and themes to match your store's branding. Available in 20 languages with auto-translation for interface elements, plus support for managing FAQ content in multiple languages. Perfect for stores needing a user-friendly, branded help center that looks great on all devices.Install from Shopify App Store
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#9. Enhance Engagement & Build Trust with Askify – The Ultimate Q&A Solution for Your Store!
Turn hesitant shoppers into confident buyers with this essential Q&A solution for your product pages. When customers have questions about sizing, materials, or shipping, they can get answers directly on your store instead of leaving empty-handed. The Q&A section lets visitors post questions that your team or previous customers can answer, creating trust through real-time interactions. With AI-generated responses, smart FAQ organization, and support for 20+ languages, you'll provide clear information exactly where customers need it. The customizable Q&A interface fits seamlessly into your store design, while instant notifications ensure no question goes unanswered.Install from Shopify App Store
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#10. Easily create SEO-Friendly FAQ, product FAQ, FAQ Accordions pages with AI & 12+ nice templates
Create professional FAQ pages and product FAQs with this user-friendly app that helps you organize and display frequently asked questions across your store. The app offers 12+ customizable templates, AI-powered FAQ generation, and SEO-friendly features including Google FAQ Schema for better search visibility. Add FAQ sections anywhere - on product pages, collections, or as standalone knowledge base pages. Support multiple languages and create several FAQ pages to better serve your customers. The built-in AI assistant helps generate relevant questions and answers, while the flexible display options let you present FAQs in accordion style or other formats. Try the demo store (password: 123) to see how organized, searchable FAQs can improve your customer experience.Install from Shopify App Store