SMPS Product Question & Answer
- by Simprosys InfoMedia
- Free plan available
Manage product questions and build FAQ pages easily with a complete Q&A solution. Get email notifications, respond to customer queries, and improve SEO with organized customer content.
About the SMPS Product Question & Answer
Manage product questions and answers effectively with this comprehensive Q&A solution for your Shopify store. The organized dashboard gives you a complete overview of customer queries, letting you respond both publicly and privately. Create an engaging FAQ page to address common customer concerns and improve your store's search visibility. The customizable Q&A widgets help visitors interact with your products while building valuable user-generated content. Stay on top of customer questions with email notifications, and connect with shoppers through MailChimp and Klaviyo integration. Perfect for stores looking to provide better customer support and maintain a knowledge base of product information.
Key features
- Simplified dashboard with an overview of all the questions and its synopsis
- Get notified via email and quickly respond to product related queries
- Create & manage FAQ page which benefits in improving organic performance
- Theme friendly and customisable Q&A widgets for your online store
- Integrate askers' mail list with MailChimp and Klaviyo
Pricing of SMPS Product Question & Answer
Standard
Free
- 15 Answers/month
- Answer from store admin
- Hide or Publish Q&A
- 'Ask a Question' widget customization
Unlimited
$1.99 / month
- All Features of the Standard plan
- Unlimited Question/Answer posting
- Common FAQs Page
- Priority Support
Professional
$4.99 / month
- All Features of Unlimited Plan
- View Askers' Email IDs
- Mailchimp & Klaviyo Integration
- Advanced Response Template Editor
- Widget Translation
