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Best alternatives for SMPS Product Question & Answer Shopify app in 2026 [Updated]
SMPS Product Question & Answer
Free plan available
Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
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6 min read
•
May 20, 2026
Cut down support time with FAQ apps that let you build help centers, product FAQs, and Q&A sections. From AI-powered chatbots and live chat to customizable FAQ pages and product-specific answers, these apps help merchants provide instant customer support. Set up searchable knowledge bases, add FAQ accordions to product pages, and create SEO-friendly help centers that work across multiple languages and devices.
| Name | Rate on Shopify | Price | Free trial | Key features |
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#1. Shoppers have questions? AI chat bot has answers. Need sale support? Chatty delivers. 24/7 every day
Chatty AI Chatbot & Live Chat
Free plan available | Free trial availableChatty AI Chatbot & Live Chat uses ChatGPT 4o to answer customer questions, suggest products, and help with order tracking 24/7. The AI chatbot handles live chat and helpdesk support while you're away, so shoppers get instant answers anytime. Manage all customer conversations from one inbox - WhatsApp, Facebook Messenger, Instagram, Email, and more. Your team can collaborate on responses across all channels in one place. Build an FAQ help center where customers can self-serve and find answers on their own. Set up sales automation to send proactive targeted messages based on visitor behavior. The mobile app lets you track all inbox messages from anywhere, keeping you connected to your customers at all times. -
#2. Turn customer support into a growth engine with an AI chatbot that works while you sleep.
MooseDesk is an AI-powered helpdesk that helps Shopify stores handle customer support faster and more efficiently. The AI chatbot learns from your products, FAQs, and past conversations to answer customer questions accurately 24/7 without manual setup. It automates order tracking and repetitive questions, then hands off to live chat when human help is needed. Manage all your conversations from chat, email, and social media in one omnichannel inbox. Customers can find answers instantly through multilingual FAQs and self-service support. Perfect for stores that want fewer tickets, faster replies, and happier customers while scaling their business. -
#3. Easily create FAQ page for your store or product FAQs to reduce your customer service time.
Create FAQ pages for your store and product FAQs to reduce customer support requests. This app makes it simple to build customizable FAQs that seamlessly integrate with your theme. Match your store's brand with full customization options for fonts, colors, and styles. Add questions and answers with photos or videos to help customers find information quickly. Features lightning-fast page loads and default support for Google rich SEO snippets on your dedicated FAQ page. Works with multiple languages and integrates easily with the Shop app. -
#4. Accordion tabs for your Product Description - Product tabs. FAQ pages.
Create organized FAQ pages and product descriptions using easy-to-navigate accordion tabs. This app automatically converts your content into expandable sections, making information more accessible to customers. Add product-specific tabs or create static panels that work across your entire store, specific collections, or individual items. Perfect for managing detailed product information, size guides, reviews, and third-party app integrations. The accordion widgets are fully accessible, meeting WCAG 2.0 and Section 508 standards. Whether you need to structure lengthy product descriptions or build comprehensive FAQ sections, this app helps you present information in a clean, user-friendly format that keeps your store pages neat and professional. -
#5. Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
Get authentic product reviews and ratings with this fast-loading reviews app that won't slow down your store. Customers can easily submit photo and video reviews, ask questions, and find helpful information using deep search features. Send automated review requests with optional discount incentives, and let shoppers submit reviews directly from Gmail or Yahoo using AMP email technology. The app includes AI assistance for review collection and supports multiple languages including English, Spanish, French, German, and more. Simple setup with theme app blocks lets you customize the review display while maintaining ultra-fast page loading. All reviews are automatically verified, and you can enable custom filtering to help customers find relevant feedback quickly. -
#6. Create FAQ pages, individual product FAQ with AI, add FAQ schema to boost SEO & cut support tickets
StoreFAQ helps you build a complete FAQ help center for your Shopify store with AI-powered content creation and live chat support. Create product FAQs that answer common customer questions in real time and reduce support tickets. The drag-and-drop FAQ builder lets you design and organize your FAQ pages with complete flexibility. Add FAQs seamlessly on any product page to turn visitors into customers. Features include FAQ schema for better SEO visibility, multilingual support, and instant answers. Import or export FAQs easily to build your customer service center quickly. Write frequently asked questions instantly using AI to speed up content creation and show FAQs anywhere on your store. -
#7. Product Description of Selected Variant | Tabs/Accordion in Product Description, FAQ Page & Sections
Create unique descriptions for each product variant to help customers understand specific details like care instructions and technical specifications. The app organizes product information neatly using tabs or accordion-style sections, making it easier for shoppers to find what they need. Add structured content anywhere in your store - from FAQ pages to shipping policies and returns information. The tab layout automatically switches to mobile-friendly accordions on smaller screens, ensuring a clean shopping experience across all devices. Customize the appearance of tabs and product sections to match your store's design, and include product reviews for better customer engagement. Works with all Shopify themes, with personalized setup support available from our team to match your specific needs. -
#8. We help you to create SEO prepared FAQ pages for your store and a help center for your customers!
Create a professional help center and FAQ pages that work seamlessly with your Shopify store's SEO strategy. This user-friendly FAQ app lets you build comprehensive question-and-answer sections across your store - from dedicated FAQ pages to product-specific information. Customize fonts, colors, and styles to match your brand without touching any code. Add rich content including images and videos to your answers, and format text to improve readability. The app supports multiple languages and works independently from your theme, making it perfect for both single-page help centers and distributed FAQs throughout your collections, products, and blog posts. Set up your knowledge base quickly with an intuitive admin dashboard, helping customers find answers while improving your store's search visibility. -
#9. Create professional looking FAQ and Helpdesk page for your store. Also FAQs for product pages & more
Corner FAQ Page & Help Center
Free plan available | Free trial availableCreate a professional FAQ and Help Center page for your Shopify store without any coding knowledge. The app lets you build and organize help articles using an intuitive rich text editor with HTML and Markdown support. Easily categorize FAQs for shipping, returns, and products, with drag-and-drop reordering for simple management. Add product-specific FAQs directly to item pages as expandable accordions. The help desk includes a smart widget featuring WhatsApp and email contact options. Customize the entire look with various icon packs and themes to match your store's branding. Available in 20 languages with auto-translation for interface elements, plus support for managing FAQ content in multiple languages. Perfect for stores needing a user-friendly, branded help center that looks great on all devices. -
#10. Smart sale chatbot with instant order tracking. Boost sales with automated customer support.
ChatWILL is a smart Shopify live chat app that works around the clock to support your customers. This AI-powered chatbot handles customer inquiries instantly, managing your Shopify inbox with real-time responses about products, shipping, and store policies. The deep Shopify integration provides automatic order tracking and inventory access, reducing repetitive questions. Your customers get instant answers 24/7 through an intelligent chat widget that works perfectly on all devices. The AI chatbot suggests relevant products to help drive sales while you sleep. Setup takes just 5 minutes with easy brand customization including custom colors and welcome messages. Stop losing sales to slow customer support—ChatWILL delivers automated assistance that keeps customers happy and increases conversions.