CP: Order Editing & Upsell
- by Clickpost
- Free to install. Free trial available.
Let customers edit orders themselves—fix addresses, change items, cancel orders, and discover upsells to reduce support tickets and increase sales.
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About the CP: Order Editing & Upsell
This self-service order editing app helps reduce support tickets and returns by letting customers edit orders after purchase. Shoppers can change variants, update quantities, fix shipping addresses, apply discounts, or cancel orders themselves. You control the edit window and which changes are allowed, with every order edit fully logged.
Built-in address validation using Google Maps flags incorrect addresses before fulfillment. Automated refunds and store credit options keep operations smooth, while 3PL and WMS integrations ensure fulfillments stay in sync.
The app also includes post-purchase upsells directly on the order page to increase your average order value. It's a complete solution for improving customer experience while cutting support costs and boosting AOV.
Key features
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
Pricing of CP: Order Editing & Upsell
0-1000 orders/m
Free to install
- Access to all features.
- - Order editing (Self service)
- - Post-purchase Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 24/7 Chat Support
- + $1 per extra edit (after 100 free)
1000-5000 orders/m
$49 / month
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS Integrations
- 24/7 Support (Chat/Slack/Email)
5000-10k orders/m
$129 / month
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS Integrations
- 24/7 Support w dedicated Account Manager
