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CP: Order Editing & Upsells
- by Clickpost
- Free to install. Free trial available.
- by Clickpost
-
Built for Shopify
- Free to install. Free trial available.
Let customers edit orders themselves—fix addresses, change items, apply discounts, or cancel. Reduce support tickets and increase sales with upsells.
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About the CP: Order Editing & Upsells
Cut support costs and increase AOV with self-service order editing and post-purchase upsells. This app lets customers edit orders after checkout - change variants, update quantity, fix shipping addresses, apply discounts, or cancel orders. Control the edit window and which changes are allowed, with every order edit fully logged.
Reduce support tickets and returns while improving customer experience. Built-in address validation flags bad shipping addresses using Google Maps to avoid failed deliveries. Automated refunds and store credit options keep operations smooth, with sync support for 80+ WMS and 3PL systems.
Drive additional revenue with smart upsells on Thank You pages, Order Status pages, and Post-Purchase pages. Stay compliant with EU withdrawal regulations by allowing order cancellations with automated refunds. Available in 25+ languages for global stores.
Launched: January 22, 2025
Key features
- Reduce support cost - Customers fix addresses, apply discounts, change variants
- Increase AOV with smart upsells on Thank you, Order status & Post-Purchase page
- Avoid failed deliveries by flagging bad shipping addresses (via Google Maps)
- Be compliant with EU Withdrawals. Allow order cancellations & automated refunds
- Connect with 80+ WMS/3PLs, with support for 25+ languages.
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Flow,
- Shopify Admin,
- Easycom,
- Judge.me,
- Klaviyo,
- Shipping and Fulfilment Apps,
- Third Party Logistics (3PL),
- Unicommerce
Category:
Pricing of CP: Order Editing & Upsells
0-500 orders/mo
Free to install
- Access to all features.
- - Order editing (Self service)
- - Post-purchase Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 24/7 Chat Support
500-5000 orders/mo
$49 / month
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsells (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS integration
- 24/7 Support (Chat/Slack/Email)
5000-20k orders/mo
$129 / month
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsells (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS integration
- 24/7 Support w dedicated Account Manager
