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Massively Live Chat & Chatbots

Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.

Massively Live Chat & Chatbots

App highlights:

    • Works with the latest themes

Integrations with:

  • Zendesk
  • Instagram
  • Facebook Messenger
  • SMS
  • Google Business Messages

About the Massively Live Chat & Chatbots

Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

Key features

  • Live Chat to seamlessly connect customers to agents when required.
  • Generative AI-Powered Smart Answers which can automate your business’s FAQs.
  • Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
  • Flow Builder allows businesses to build a custom bot or use pre-built templates.
  • Shopify order lookup allows our bots to check order status and self-serve.

Pricing of Massively Live Chat & Chatbots

Basic

Free

Includes:

  • Chat widget on your website
  • Live chat for one agent
  • Scripted Chatbot
  • Shopify Integration
  • 50 monthly chats
  • Free 14 day trial of Premium Tier

Business

$39 / month

Includes:

  • Basic plus:
  • AI Powered Smart Answers
  • Messenger
  • Instagram
  • SMS
  • Google Business Messages
  • Multiple agents
  • Shopify Integration
  • 500 monthly chats

Premium

$69 / month

Includes:

  • Business Plus:
  • Unlimited monthly chats
  • Chat Logs
  • Access to Authoring Tool to support custom Integrations/message types
Install from Shopify appstore

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