Helpdesk + Live chat DeskXpand
DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base.
Integrations with:
About the Helpdesk + Live chat DeskXpand
Key features
- Solve customer queries faster with relevant customer information
- Embed Live chat to your Shopify store in seconds
- Shared Inbox: Centralize customer queries across channels for your teams
- Automate customer queries to specialized groups, split and answer quickly
- Optimize your responses with customizable reply templates (canned responses).
Pricing of Helpdesk + Live chat DeskXpand
DX - Agent Based
$19 / month
Includes:
- Unlimited Portals with custom domains
- Live Chat and Help Widget
- Task/Activity Management
- Shopify Integration
- Custom Fields & Templates
DX Pro
$99 / month
Includes:
- Unlimited Agents
- Canned Responses
- Multiple SLAs
- Unlimited customers
- Scenario Automations
- Automations & Triggers
- Shopify Integration
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