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AnswerAI Chatbot & Live Chat
- by Answer AI
- From $49/month. Free trial available.
- by Answer AI
-
Built for Shopify
- From $49/month. Free trial available.
Convert more visitors with an AI chatbot that answers questions, recommends products, and works alongside your support team. Includes live chat and help desk features for 24/7 customer service.
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About the AnswerAI Chatbot & Live Chat
Answer AI combines intelligent chatbot technology with live chat support to help convert visitors into customers. The AI-powered chatbot integrates with your product catalog to provide accurate recommendations and instant purchase options directly through chat. The system handles common customer questions, shipping updates, and product inquiries while maintaining your brand's voice. When needed, live chat agents can take over during set business hours. The help desk feature manages support tickets efficiently, creating a seamless experience for both customers and your support team. Easy to customize and implement, Answer AI works alongside your team to provide 24/7 customer support that drives sales.
Launched: October 17, 2023
Key features
- AI Chatbot: Automated & trainable chatbot integrated into your product catalog
- AI Powered Product Recommendations: Chat conversations that convert to sales
- Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates
- AI Agents: Speak in brands tone of voice to drastically reduce support tickets
- Chatbot: Set working hours for live chat support agents to speak to customers
Integrations with:
- Checkout,
- Shopify Admin,
- Loop Returns,
- Prime Returns,
- Recharge,
- Recurpay
Pricing of AnswerAI Chatbot & Live Chat
Starter
$49 / month
- 50 AI conversations per month
- 24/7 AI chat widget on your store
- Order tracking & returns answered
- Trained on your full knowledge base
- Unlimited FAQs
- Answers product questions to sell
Growth
$199 / month
- All Starter + 200 convos/month
- AI product recs that upsell shoppers
- Sentiment AI + advanced analytics
- Full order & returns automation
- Custom brand voice & tone
Advanced
$499 / month
- All Growth + 750 convos/month
- Agentic AI resolves issues end-to-end
- Revenue dashboard + account manager
- Email support AI + 3 languages
- Multi-step actions w/ admin approval
Pro
$1,000 / month
- All Advanced + 1,250 convos/month
- Elite AI model: most intelligent model
- WhatsApp + all-language support
- White-glove setup + bespoke tools
- All languages supported
- Phone support + priority SLA
