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SolveBot
- by ToolsForShops
- From $20/month
- by ToolsForShops
- From $20/month
AI-powered customer support that helps your team answer tickets faster through email with smart responses and training.
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About the SolveBot
SolveBot is a customer support application built directly into your Shopify admin that uses AI to help your team answer support tickets faster. When customers email questions to your support address, SolveBot receives and manages these tickets in one place. You can send responses through the AI backend, which generates replies based on your store policies and product information, then emails them directly to customers.
The app includes an AI training manual where you add your store policies and product details, helping the AI Assistant provide accurate responses. SolveBot also features Serial Number tracking and Warranty tracking for stores that need to manage these cases. All customer support communication happens over email, making it easy to receive tickets and send responses without switching between multiple tools.
Launched: March 13, 2024
Key features
- Customer support ticket management, receive and send responses over email.
- Quickly respond to tickets using artificial intelligence.
- Track Serial Numbers and Warranty Cases.
Integrations with:
- Shopify Admin
Category:
Pricing of SolveBot
Starter
$20 / month
- Access to SolveBot
- AI training and email responses
- Cheapest SovleBot Plan
Standard
$50 / month
- Access to SolveBot
- AI training and email responses
- Slightly cheaper credit cost
Essentials
$100 / month
- Access to SolveBot
- AI training and email responses
- Cheapest per-credit cost
