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Chad

Chad

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  • Reviews
  • Free plan available. Free trial available.

Automate your customer support. No annoying chatbots. Save time, delight customers.

  • Chad Screenshot
  • Chad Screenshot
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  • Chad Screenshot

About the Chad

Overwhelmed by support tickets? Meet Chad. Our intelligent self-service platform lets your customers resolve most routine issues instantly, 24/7. Designed with you in mind, Chad makes setup a breeze—just copy and paste your store policy, and you’re ready to go. Say goodbye to ticket backlogs, macros, dialog trees, and complex workflows. Say hello to seamless efficiency. Chad takes care of the repetitive tasks, so you can focus on what truly matters—innovating and growing your business.

Key features

  • No chatbots + AI routing + always an escape hatch = less customer frustration
  • Track order and shipping status with over 1,500 couriers supported worldwide
  • Let your customers edit their address / items ordered before order gets shipped
  • Connects to your support inbox = never miss a ticket again
  • Easy set up! Copy paste your store policy and AI configures the widget for you

Pricing of Chad

Free

Free

  • 1,200 orders per month
  • Unlimited agent seats
  • Unlimited tickets
  • Automations for Track Order, Cancel Order, Edit Order
  • Customizable FAQ

Starter

$49 / month

  • 2,000 orders per month
  • Everything in Free, plus:
  • Automations for Edit Shipping Address
  • Returns & Exchanges
  • Returnless Refunds

Pro

$109 / month

  • 5,000 orders per month
  • Everything in Starter, plus:
  • AI-powered search bar for pre-purchase questions
  • Brand logo
  • Brand colors
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