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Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

  • by TIDIO LLC
  • Free plan available. Free trial available.

Engage customers with live chat, AI chatbot, and help desk in one solution. Talk to shoppers in real-time, automate support, and increase sales with personalized product recommendations.

  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot
  • Tidio ‑ Live Chat & AI Chatbot Screenshot

About the Tidio ‑ Live Chat & AI Chatbot

Tidio combines live chat, chatbot automation, and AI capabilities to create a complete customer support solution for your Shopify store. The app enables real-time customer engagement through live chat while letting you set up automated responses for 24/7 support. With its AI-powered features, you can offer personalized product recommendations and resolve common customer inquiries automatically. Track visitor behavior, view customer shopping carts, and increase sales by sending targeted discount codes - all managed from a single, user-friendly help desk. Whether you need to provide instant support, automate responses, or drive more sales, Tidio's Shopify-specific features help you deliver better customer service while growing your business.

Key features

  • Live chat app—provide live support, resolve issues, and sell via chat and video
  • Chatbot integration—create chatbot automation flows and feed your funnel 24/7
  • AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
  • Help desk software—manage everything from one, easy-to-use, centralized panel
  • Real-time omni-channel support—Preview carts, past orders and recommend products

App highlights:

    • Works with the latest themes

Integrations with:

  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
  • Klaviyo
  • Judge.me

Category

Pricing of Tidio ‑ Live Chat & AI Chatbot

Free

Free

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 / month

or $290/year and save 17%
  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 / month

or $290/year and save 17%
  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 / month

or $390/year and save 17%
  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)
Install from Shopify App Store

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