Tidio ‑ Live Chat & AI Chatbot
- by TIDIO LLC
- Free plan available. Free trial available.
Engage customers with live chat, AI chatbot, and help desk in one solution. Talk to shoppers in real-time, automate support, and increase sales with personalized product recommendations.
About the Tidio ‑ Live Chat & AI Chatbot
Tidio combines live chat, chatbot automation, and AI capabilities to create a complete customer support solution for your Shopify store. The app enables real-time customer engagement through live chat while letting you set up automated responses for 24/7 support. With its AI-powered features, you can offer personalized product recommendations and resolve common customer inquiries automatically. Track visitor behavior, view customer shopping carts, and increase sales by sending targeted discount codes - all managed from a single, user-friendly help desk. Whether you need to provide instant support, automate responses, or drive more sales, Tidio's Shopify-specific features help you deliver better customer service while growing your business.
Key features
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
Pricing of Tidio ‑ Live Chat & AI Chatbot
Free
Free
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 / month
or $290/year and save 17%
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
Flows
$29 / month
or $290/year and save 17%
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
Lyro AI Chatbot
$39 / month
or $390/year and save 17%
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
