Best alternatives for 8returns ‑ Returns portal Shopify app in 2026 [Updated]
PickYourApp Review Team
6 min read
•
Nov 15, 2025
Manage returns and exchanges seamlessly with apps that help convert refunds into revenue opportunities. From automated return portals and smart labels to store credit options and exchange management, these solutions simplify the entire returns process. Merchants can reduce costs, retain customers, and drive loyalty while offering hassle-free returns experiences. Many apps include features for upselling during returns, multilingual support, and integration with major shipping carriers.
-
#1. Automate order tracking and returns management to reduce costs, retain more revenue
Track orders automatically with 17TRACK's real-time shipping updates, keeping your customers informed and reducing "where is my order" inquiries. Create a custom tracking page that matches your brand identity, available in multiple languages. Smart product recommendations help drive repeat purchases while the returns management system helps preserve revenue. For dropshippers, easily hide Chinese origin information with one click. Speed up PayPal fund releases and reduce chargebacks with PayPal Push integration. Get reliable support from our 24/7 customer service team to ensure smooth order tracking and returns management. The tracking page shows estimated delivery dates and lets customers monitor shipments directly on your website, building trust through transparent communication.Install from Shopify App Store
-
#2. Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell
Return Prime automates returns and exchanges while helping you recover revenue and improve customer satisfaction. This return management app turns returns into growth opportunities through a branded return portal that integrates with 100+ WMS and logistics tools. Set custom rules to auto-approve or reject return requests based on reason and eligibility. Generate return labels automatically and get deeper insights into your return process. Instead of losing money on refunds, recover revenue by offering exchanges, store credits, and smart upsells during the return flow. The app helps DTC brands manage return requests efficiently while increasing customer lifetime value. Upsell complimentary or discounted products during returns to boost AOV. Every step is optimized for ease and speed, with 24*7 support included to help you win shoppers back.Install from Shopify App Store
-
#3. Improve your returns process by incentivizing exchanges and providing a self-service returns portal.
Make returns management simple with ParcelPanel's automated returns and exchange solution. The self-service portal lets customers easily generate return labels and track shipments, while you maintain control through AI-powered analytics. Support multiple carriers including USPS, UPS, DHL, FedEx, and more for competitive shipping rates. Give customers flexible refund options with store credit or gift cards, and encourage exchanges to retain sales. Built specifically for Shopify stores, the app sends automatic email updates to keep customers informed throughout the return process. Whether handling domestic or international returns, ParcelPanel helps create a smooth post-purchase experience that builds customer loyalty.Install from Shopify App Store
-
#4. Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Redo helps online stores improve their operations with smart returns management and fulfillment solutions. The platform focuses on increasing profits through AI-powered exchange options and personalized customer service. Merchants can manage shipping, track orders, and engage customers through branded landing pages. The built-in email marketing system includes shoppable content and AI targeting to drive sales. With automated self-service flows and mobile-friendly tools, businesses can deliver better customer experiences while reducing return rates. The platform's unified inbox and A/B testing features help optimize customer service and checkout performance for higher conversion rates.Install from Shopify App Store
-
#5. All-in-one returns and exchanges solution to reduce refunds: automated return management, etc
Simplify your returns management with Synctrack Returns & Exchange, the complete solution for automated return processing. The self-service return portal lets customers easily initiate returns while you maintain control through customizable return workflows. Instead of immediate refunds, offer smart alternatives like store credits, gift cards, or exchange options to retain revenue. The platform seamlessly syncs with Shopify orders and integrates with major shipping carriers including Shiprocket, FedEx, and Australia Post. Get real-time updates on return status and manage everything from one dashboard. With 24/7 live chat support and automated notifications, both you and your customers stay informed throughout the return process.Install from Shopify App Store
-
#6. Return management for exchange orders, refunds, restock and returns portal for order management.
ExchangeIt simplifies return management through an intuitive returns portal integrated with Shopify Admin. Process returns, exchanges, and refunds smoothly while managing inventory across multiple locations. The app helps you handle customer return requests efficiently with automatic order detail completion and flexible shipping options. Create exchange orders directly from your orders page and maintain accurate inventory with customizable restock options. Whether you need to process refunds or manage returned items, ExchangeIt provides the essential tools to handle your order returns effectively. The app works seamlessly with orders fulfilled through Aftership, making return management straightforward for both you and your customers.Install from Shopify App Store
-
#7. A global returns platform that streamlines exchanges, credits, and every return.
Swap Returns gives you a branded portal for managing returns, exchanges, and store credits. Handle instant exchanges for any product, set up custom return rules for different scenarios, and offer flexible credits with incentives to keep customers coming back. The platform integrates with your existing systems to simplify reverse logistics and give you full visibility across every order. Track customer feedback and return reasons using Swap AI Insights to understand patterns and improve your process.Install from Shopify App Store
-
#8. Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
Simplify your international and UK domestic returns process with ZigZag Returns & Exchanges. The app offers pre-negotiated shipping rates through major carriers like UPS, Evri, Yodel, DPD, Royal Mail, and USPS across 30+ countries. Customers can easily request returns, exchanges, or refunds through your branded portal. Set custom return windows, track return reasons, and manage the entire process from a central dashboard. Automated features include label generation, refund approvals, and exchange order creation. Keep customers informed with customizable notifications throughout their return journey. The app helps reduce manual tasks while providing valuable insights into your returns management.Install from Shopify App Store
-
#9. E-stebdal automates returns, helping you retain revenue and enhance customer satisfaction.
E-stebdal makes return management simple and profitable for your business. This automated returns solution helps you process refunds and exchanges with minimal manual work while keeping customers satisfied. Turn potential refunds into new sales by offering smart exchange options and special discounts on immediate purchases. Track return data and get insights to improve your operations. With automated status updates and flexible return choices, you'll reduce processing costs while building customer loyalty. Perfect for merchants who want to save time on returns management while maintaining revenue through successful exchanges.Install from Shopify App Store
-
#10. PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
PostCo's AI-powered returns platform helps protect your revenue by automatically detecting return fraud through signs of wear, damage, or missing packaging. Create custom return rules and automated workflows to manage your entire returns process efficiently. Give customers a smooth exchange experience with flexible options like bonus store credit and instant exchanges across your product catalog. Turn returns into opportunities by encouraging exchanges for higher-value items while maintaining revenue within your store. Track performance through built-in analytics and customer insights. Our platform updates weekly, and our dedicated success team ensures you maximize the value of your returns management system.Install from Shopify App Store