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8returns Returns & Exchanges
- by 8returns - Returns Platform
- From $109/month. Free trial available.
- by 8returns - Returns Platform
- From $109/month. Free trial available.
Automate returns with branded portal, exchanges, store credit, label generation & analytics. Built for Shopify brands outgrowing basic solutions.
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About the 8returns Returns & Exchanges
8returns is a specialist returns platform that automates your entire returns process. This app provides a branded self-serve portal where customers can initiate returns, exchanges, and store credit requests without manual intervention. Built for Shopify brands that need more than basic solutions, it includes automated label generation through carriers like DHL and Sendcloud, plus QR code options for easy shipping.
The platform helps you retain revenue with exchanges, store credit, and Shop Now flows that keep customers engaged. Set up dynamic rules based on country, product type, order value, and customer segments to handle complex scenarios automatically. Built-in return analytics break down data by SKU and size, showing you exactly why products come back so you can make informed decisions. Deep integrations with your existing tools mean everything works together seamlessly, reducing manual work while lowering costs.
Launched: October 19, 2022
Key features
- Self-serve returns portal, fully branded to match your Shopify store
- Exchanges, store credit & Shop Now flows to retain revenue on every return
- Dynamic rules by country, product type, order value & customer segment
- Return analytics by SKU & size - find out why products come back
- Automated label & QR code generation via DHL, Sendcloud & more
Integrations with:
- API,
- DHL,
- Klaviyo,
- Pickware,
- Sendcloud,
- Zendesk
Category:
Pricing of 8returns Returns & Exchanges
Starter
$109 / month
- 100 returns per month
- Self-serve Returns Portal
- Automated Refund & Exchange Processing
- Automated DHL label generation
- Custom rules
- Integrations
Growth
$379 / month
- 500 returns per month
- All features from the Starter plan
- Returns Analytics
- Priority support
Pro
$989 / month
- 2000 returns per month
- All features from the Growth plan
- Advanced Analytics and custom reporting
