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Replyco ‑ eCommerce Helpdesk

Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

Replyco ‑ eCommerce Helpdesk
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot
  • Replyco ‑ eCommerce Helpdesk Screenshot

Integrations with:

  • Amazon
  • eBay
  • Facebook Messenger
  • Linnworks
  • Many More
  • Telegram

About the Replyco ‑ eCommerce Helpdesk

With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Key features

  • Connect to all major selling channels and social media platforms.
  • View and reply to all messages from one place.
  • Access important customer and order data when viewing a message.
  • Automate message management with auto-assign, auto-responders and more.
  • Save time with customizable email templates (canned responses).

Pricing of Replyco ‑ eCommerce Helpdesk

Basic

$70 / month

Includes:

  • Unlimited tickets messages
  • Unlimited users
  • Unlimited integrations
  • Industry-leading helpdesk
  • Auto-matched order deta
  • Priorities and SLA
  • +More

Standard

$140 / month

Includes:

  • Unlimited tickets messages
  • Unlimited users
  • Unlimited integrations
  • Includes all Basic features +
  • Amazon feedback requests
  • Smart filters
  • +More

Business

$350 / month

Includes:

  • Unlimited tickets messages
  • Unlimited users
  • Unlimited integrations
  • All Standard features +
  • Custom fields
  • Dashboard customisation
  • +More
Install from Shopify appstore

Shopify Page Builder and Theme Sections collection

Craft your perfect Shopify store with sections and ready-to-go pages by KAVA Sections app.