Supermoon: AI Customer Support
- by Supermoon
- From $19/month. Free trial available.
Save time and money with AI-powered customer support that helps you respond faster. Connect your channels, use smart replies, and give instant answers while keeping your personal touch with Shopify customer data.
About the Supermoon: AI Customer Support
Manage customer support efficiently with Supermoon's AI-powered inbox that connects all your communication channels in one place. The smart system helps teams respond faster using AI-generated message drafts, instant live chat replies, and automated contact forms. Save time with AI message summaries and sentiment analysis while accessing Shopify customer information directly in your inbox. The personalized Knowledge Base learns from your responses, helping your team deliver consistent support while reducing costs. Perfect for growing businesses looking to scale their customer service without expanding their team.
Key features
- AI-powered Smart Reply drafts save you time on every message you send
- Give customers instant answers with personalized AI replies via live chat
- Upgrade to the Smart Contact Form to save time and let AI sell for you
- Prioritize your time with AI Message Summaries and sentiment detection
- See Shopify customer info directly in Supermoon to answer messages faster
Pricing of Supermoon: AI Customer Support
Starter
$19 / month
or $180/year and save 21%
- All channels & apps
- Unlimited teammates
- Unlimited message and chat history
- AI Sentiment + Message Summaries
- 100 AI Smart Replies / month
Growth
$49 / month
or $468/year and save 20%
- Everything in the Starter plan plus….
- 500 Al Replies / month
- Personalized Al setup & onboarding assistance
Pro
$99 / month
or $948/year and save 20%
- Everything in the Growth plan plus….
- 1500 Al Replies / month
Ultra
$299 / month
or $2,868/year and save 20%
- Everything in the Pro plan plus….
- 5000 Al Replies / month
- Dedicated account manager
