Re:lation（リレーション）
- by INGAGE Inc.
- Free
Manage all customer inquiries from email, phone, chat, social media, and LINE in one unified dashboard. Prevent double responses and missed tickets with clear status tracking and team collaboration features.
About the Re:lation（リレーション）
Key features
- 問い合わせ管理ツール「Re:lation」 メールなどの問い合わせをチームで一元管理し、二重返信や対応漏れもゼロにできます
- 問い合わせ窓口をチームで見える化 メール、電話、チャット、ECモール、LINE、Twitter、SMSなどからの問い合わせを一画面でチームで一元管理
- 問い合わせをステータスで管理 「未対応・保留・対応完了・対応不要」の4つで管理。対応すべき問い合わせがひとめでわかるため、対応漏れがなくなります
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