Best Returns and warranty Shopify apps in 2025
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#1From $29/month
Manage returns and exchanges easily with automated labels, store credit, and custom policies. Save time with self-serve returns portal while reducing refunds through smart exchange options and flexible return rules.
ReturnZap simplifies returns management with a complete automated returns and exchanges solution. The self-serve returns portal integrates seamlessly with Shopify, letting customers process returns, exchanges, and store credit on their own. Create custom return policies for different products, choose between automatic or manual return approval, and generate shipping labels from carriers across the US, Canada, UK, EU, and Australia. The platform helps reduce refund rates by offering flexible exchange options, even for items at different prices. Set up is quick and straightforward, with dedicated customer support to help you manage your returns process effectively. With no per-return fees or volume limits, ReturnZap provides a cost-effective way to handle returns and exchanges. -
#2From $49/month Free trial available
Automate your returns process with a branded portal that helps retain revenue through exchanges, bonus credit incentives, and flexible workflows. Generate shipping labels and track analytics easily.
PostCo helps online stores manage returns and exchanges through an automated returns portal that maximizes revenue retention. Customers can easily exchange items for anything in your store, regardless of price differences. The system encourages exchanges over refunds by offering bonus store credit and instant exchange options. Set up custom return policies, automate shipping label generation, and track the entire process with end-to-end notifications. The platform provides detailed analytics on return patterns and customer behavior, helping you make data-driven decisions. With unlimited workflow options and automated features, PostCo simplifies returns management while helping recover potentially lost sales through smart exchange options. -
#3From $29/month Free trial available
Manage returns and exchanges easily with self-service registration, automated shipping labels, and store credit options. Keep customers informed with tracking and email updates throughout the return process.
Manage your Shopify store's returns and exchanges seamlessly with Returbo. This complete post-purchase solution lets customers self-register returns, automatically generates shipping labels, and provides real-time tracking - all integrated directly into your website. Convert returns into exchanges, store credit, or refunds to improve customer retention. Customers can easily attach images and comments while requesting returns. With automated email notifications keeping everyone informed, Returbo simplifies the entire returns process for businesses across the US, EU, and Nordic regions. Handle all your return management needs in one centralized platform, from digital return forms to instant exchanges. -
#4Free plan available
Manage returns and exchanges efficiently with a customer-friendly return portal. Send return labels, process refunds, offer store credit, and handle in-store returns - all in one place. Works with multiple shipping carriers and WMS systems.
Return Prime is a complete returns management solution that helps online stores handle returns, exchanges, and refunds in one central platform. The app features a multilingual customer return portal that you can customize to match your brand. Automatically generate return labels, process in-store returns, and create replacement orders on Shopify. Offer multiple refund options including store credit and card refunds. Connect with popular logistics providers and warehouse management systems through built-in integrations or use webhooks and APIs for custom solutions. Whether you're switching from another returns app or setting up returns for the first time, Return Prime makes migration simple while helping convert returns into new sales opportunities. -
#5Free plan available Free trial available
Simplify returns and exchanges with automated tracking, flexible refund options, and a self-service portal. Save on shipping costs with multiple carriers while turning returns into exchanges and store credits.
ParcelPanel Returns & Exchange makes managing returns and exchanges simple and cost-effective for your Shopify store. The app offers a self-service returns portal where customers can easily process returns, request exchanges, or receive store credits. With support for major carriers like USPS, UPS, DHL, and FedEx, you get competitive shipping rates and free pickup options. The system automatically syncs return statuses and tracking information with your Shopify store, keeping you and your customers informed through email notifications. Turn potential refunds into exchanges or store credits while gaining valuable insights about return patterns. This comprehensive returns solution helps reduce operational costs and builds customer loyalty through a smooth, professional returns experience. -
#6From $11/month Free trial available
Build your own shipping protection program and keep 100% of premium fees. Reduce risks from damage, loss and theft while increasing order profits. Customize claims policies without third-party providers.
Build your own shipping protection program with Captain and keep 100% of protection fees collected. This app lets you create a custom shipping assurance solution without relying on third-party insurance providers. Add package protection during checkout, set your own pricing, and manage claims according to your policies. The user-friendly interface integrates smoothly with your store without adding extra code. Increase order value through digital product upsells and secured shipping protection. Perfect for stores looking to offset costs from lost or damaged shipments while maintaining control over their protection program. Get 24/7 support and easily switch from other shipping protection apps. Note: Captain is not an insurance company and does not underwrite plans. -
#7Free to install Free trial available
Simplify returns management with a self-service portal that lets customers process returns and exchanges automatically. Customize policies, track shipments, and manage the entire returns process from one dashboard.
ReturnGO simplifies returns and exchanges through a branded self-service portal that puts automation at the forefront. Customers can easily process returns, request exchanges, or receive store credit through a seamless interface. The platform enables merchants to set custom return policies, eligibility rules, and automated responses for different scenarios. Track shipments and manage the entire returns process with automatic notifications, pre-paid shipping labels, and real-time updates. With support for gift returns, order cancellations, and flexible return reasons, ReturnGO creates a complete post-purchase experience. The system integrates with major shipping carriers, 3PLs, ERPs, and helpdesk solutions to keep your returns management smooth and efficient. -
#8Free to install Free trial available
Run your own shipping protection program and keep 100% of collected fees. Manage claims, set pricing, and offer protection as a cart upsell - all without third-party insurance providers.
Create your own in-house shipping protection program with Navidium's self-service platform. Unlike traditional shipping insurance apps, you keep 100% of collected protection fees and manage claims directly. The platform includes a customer claims portal, reporting tools, and flexible pricing controls. Seamlessly integrate with popular apps like Recharge, Rebuy, and Bold to offer shipping protection as a cart upsell. When shipping damage or loss occurs, process refunds and reorders with one click. Perfect for merchants wanting to self-fund their protection program while maintaining control over pricing and claims. Works with subscriptions, digital products, and order protection offerings to help increase conversion rates while keeping premiums in your business. -
#9Free to install Additional charges may apply
Turn open box returns and unsold inventory into revenue with this easy-to-use widget. Sell items in any condition directly on your site with custom branding that matches your store's design.
Turn your returns and open box items into profitable sales with this easy-to-use widget. Perfect for selling demos, clearance items, samples, and drop-shipped products in any condition directly on your website. The widget integrates seamlessly with your store's design and connects to your product catalog, letting you post items in under a minute. Customize colors, fonts, and wording to match your brand. Set flexible pricing options with daily adjustments until items sell. Once sold, listings automatically remove themselves from both frontend and backend. Works great for various retail categories including automotive, furniture, pets, kitchen, electronics, apparel, and sporting goods. Get dedicated customer support via phone, text, chat, or video to help recover value from items that can't be sold as new. -
#10Free to install Free trial available
Automate your returns and exchanges with a branded portal that syncs with Shopify. Save costs with smart workflows, offer flexible refunds, and keep customers happy with auto-approvals and timely notifications.
Manage returns and exchanges seamlessly with Synctrack's automated solution. The branded return portal handles the entire process automatically - from initial request to refund processing. Customers can choose between store credit, gift cards, or original payment refunds, while merchants can set condition-based workflows using product and order information. The app integrates smoothly with major shipping carriers including Shippo, FedEx, and Australia Post, keeping return status synchronized with Shopify. Save sales by encouraging exchanges over returns through customizable return policies. With automated notifications for both merchants and customers, Synctrack makes returns management simple and customer-friendly while helping retain revenue.