iF Returns & Exchanges

Turn refunds into new sales opportunities with this returns management solution. The app shows customers your complete product catalog during the return process, encouraging exchanges instead of refunds. Set up automated rules for processing returns, refunds, and restocking while maintaining full visibility of each case. Customize return policies and refund options based on customer location or segments. Choose between your preferred carriers or access negotiated shipping rates with over 200,000 drop-off locations worldwide. The portal integrates smoothly with your 3PL, WMS, or ERP systems, helping you reduce operational costs while providing a branded return experience. Configure different workflows and automate customer service tasks with full process tracking and documentation.