ConnectNow AI Agent
- by Kayool Technologies PVT LTD
- Free to install. Additional charges may apply.
AI agents handle customer calls and chats 24/7, with seamless handover to human staff when needed or requested.
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About the ConnectNow AI Agent
ConnectNow AI Call & Chat delivers 24/7 AI agents that automatically handle customer calls and chat enquiries on your storefront. The AI agents provide instant answers around the clock, ensuring no customer query goes unanswered. When the AI cannot resolve a question or when customers explicitly request to speak with a real agent, seamless handover occurs. If staff aren't available, customers can request a callback so no enquiry is missed. Real-time communication happens directly on every storefront page with no phone numbers required. This reduces your support load while improving conversions by preventing lost sales from missed chats or calls. Fast, reliable customer assistance is available whenever your shoppers need it.
Key features
- AI agents answer customer calls and chats automatically, 24/7.
- Handover occurs only when AI cannot answer a query.
- Or when the customer explicitly requests to speak with a real agent.
- Real-time communication with no phone numbers required.
- Prevents lost sales due to missed chats or calls.
