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HeiChat AI Chatbot & Live Chat
- by heicarbook
- Free to install. Free trial available.
- by heicarbook
-
Built for Shopify
- Free to install. Free trial available.
AI chatbot and live chat that answers questions, recommends products, tracks orders, and turns shoppers into customers 24/7.
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About the HeiChat AI Chatbot & Live Chat
HeiChat is a 24/7 AI chatbot and live chat solution trained on your products, orders, and policies to deliver personalized customer service. The AI chatbot recommends products, tracks orders, answers FAQs, and creates support tickets automatically. When needed, hand off conversations to your team with one click. Manage all your storefront, WhatsApp, and Messenger chats from a single inbox. Choose between ChatGPT, Gemini, or Claude, or use the default setup with zero configuration. The app supports 95+ languages for global customer service and includes AI-powered guided selling to close sales directly in chat. Additional features include storefront widgets for product search, quizzes, cart recovery, and customer feedback. Capture leads, sync with your CRM via webhook, and join chats from the mobile app for complete omnichannel support.
Launched: April 26, 2023
Key features
- 24/7 AI Chatbot & Live Chat in 95+ languages for global customer service.
- AI-powered guided selling recommends products & closes sales in chat.
- AI Helpdesk handles order tracking, FAQs & tickets — hands-free.
- Omnichannel support: live chat, WhatsApp & Messenger, one inbox.
- Capture leads, sync CRM via webhook, join any chat from mobile app.
Integrations with:
- Checkout,
- Shopify Admin,
- Gorgias,
- Klaviyo,
- Messenger,
- n8n,
- WhatsApp,
- Zapier
Category:
Pricing of HeiChat AI Chatbot & Live Chat
Free
Free to install
- 800k Free Tokens
- 100 Products to recommend
- 20 Knowledge Bases
- Customizable Widgets
- Switch AI Models
- Mobile App
Pro
$29.90 / month
- 500 Products
- 100 Knowledge Bases
- 10M Tokens/Month
- 250 AI replies/month (Basic model)
Pro Plus
$69.90 / month
- 3,000 Products
- 1,000 Knowledge Bases
- LiveChat/WhatsApp/Messenger Integration
- 50M Tokens/Month
- 1250 AI replies/month (Basic model)
- Comprehensive marketing tools
- AI-Powered Tickets Management
- Support Cloudflare to reduce spam
Pro Max
$299 / month
- All Pro Plus Features
- 400M Tokens/Month
- 20,000 Products
- 3,000 Knowledge Bases
- Use Your Own OpenAI API Key
- 10000 AI replies/month (Basic model)
