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Moose AI Chatbot & Live Chat
- by Vegahub Technology Inc.
- Free plan available. Free trial available.
- by Vegahub Technology Inc.
-
Built for Shopify
- Free plan available. Free trial available.
AI chatbot that answers customer questions 24/7, automates order tracking, and hands off to live chat when needed. All support in one inbox.
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About the Moose AI Chatbot & Live Chat
MooseDesk is an AI-powered helpdesk that helps Shopify stores handle customer support faster and more efficiently. The AI chatbot learns from your products, FAQs, and past conversations to answer customer questions accurately 24/7 without manual setup. It automates order tracking and repetitive questions, then hands off to live chat when human help is needed. Manage all your conversations from chat, email, and social media in one omnichannel inbox. Customers can find answers instantly through multilingual FAQs and self-service support. Perfect for stores that want fewer tickets, faster replies, and happier customers while scaling their business.
Launched: August 22, 2023
Key features
- AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
- 24/7 automation: Automate routine support and route complex cases to agents
- Omnichannel inbox: Manage chat, email, and social messages in one place
- Self-service support: Let customers track orders and find answers instantly
- Product FAQs: Manage product-specific FAQs displayed on each product page
Integrations with:
- Shopify Admin,
- BON Loyalty,
- Email,
- Instagram,
- Livechat,
- Messenger,
- UpPromote Affiliate Marketing
Pricing of Moose AI Chatbot & Live Chat
Free Forever
Free
- UNLIMITED AI chatbot replies
- Unlimited chat history
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
- Messenger & Instagram integration
Starter
$19 / month
- UNLIMITED AI chatbot replies
- Unlimited chat history
- Advanced widget customization
- Premium FAQs templates
- Language switcher
- Unlimited integration
Growth
$49 / month
- UNLIMITED AI chatbot replies
- All Starter plan features
- Unlimited email channels
- Advanced ticket management features
- Priority support
Business
$249 / month
- UNLIMITED AI chatbot replies
- All Growth plan features
- Unlimited team members
- Dedicated support service
