Moose: AI Chatbot & Live Chat
- by VegaHub Technology Inc.
- Free plan available. Free trial available.
AI chatbot with live chat handoff. Automate 24/7 customer support, unify all channels in one inbox, and provide instant answers.
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About the Moose: AI Chatbot & Live Chat
This AI chatbot delivers 24/7 customer support by learning your store's products, FAQs, and Q&A to provide accurate answers instantly. The smart chatbot automation handles customer inquiries around the clock with intelligent product suggestions and seamless handoff to live chat when needed. Manage all conversations from email, social media, Instagram, and Messenger in one unified helpdesk inbox. Customers can track orders and browse multilingual FAQs through self-service options. Set product-specific FAQs to answer common questions quickly. Complete support automation that centralizes omnichannel communication while providing instant replies and smart assistance.
Key features
- AI Learning: Train your bot with Q&A, FAQs, and synced Shopify products
- 24/7 Automation: Instant replies, smart product suggestion, and handoff triggers
- Omnichannel: Centralize ticket, live chat and Messenger & Instagram to Inbox
- Multilingual self-service: Track order & search FAQ, Social redirect buttons
- Product FAQs: Set unique FAQs per product to quickly answer customer questions
Pricing of Moose: AI Chatbot & Live Chat
Free
Free
- AI chatbot replies: 100 messages/month
- 100 products for AI training
- 90 days chat history
- 1 team member added
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
- Messenger & Instagram integration
Starter
$19 / month
- AI chatbot replies: 1000 messages/month
- 500 products for AI training
- 12 months chat history
- 3 team members added
- Advanced widget customization
- Premium FAQs templates
- Chat widget translation
- Unlimited integration
Growth
$49 / month
- AI chatbot replies: 5000 messages/month
- 5000 products for AI training
- Unlimited chat history
- 10 members added
- Unlimited email channels
- 300 tickets/month
- Advanced ticket management features
- Priority support
Business
$249 / month
- AI chatbot replies: 10000 messages/month
- 20000 products for AI training
- Unlimited chat history
- Unlimited team members added
- 2000 tickets/month
- Dedicated support service
