Best alternatives for Live Chat & AI ChatGPT : Orka Shopify app in 2026 [Updated]
PickYourApp Review Team
6 min read
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Nov 08, 2025
Connect with customers instantly through WhatsApp, live chat, AI chatbots, and multiple messaging channels. These chat apps help Shopify merchants provide 24/7 support, recover abandoned carts, and drive sales through automated responses. From AI-powered customer service to multi-channel messaging with Facebook, Instagram, and 20+ platforms, merchants can build help centers, manage support tickets, and engage shoppers wherever they prefer to chat.
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#1. Get instant 24/7 support with our AI chatbot. Delight customers and Automate support effortlessly
This AI chatbot delivers 24/7 customer support by learning your store's products, FAQs, and Q&A to provide accurate answers instantly. The smart chatbot automation handles customer inquiries around the clock with intelligent product suggestions and seamless handoff to live chat when needed. Manage all conversations from email, social media, Instagram, and Messenger in one unified helpdesk inbox. Customers can track orders and browse multilingual FAQs through self-service options. Set product-specific FAQs to answer common questions quickly. Complete support automation that centralizes omnichannel communication while providing instant replies and smart assistance.Install from Shopify App Store
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#2. Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Chaty is an all-in-one chat button solution that connects you with customers through their favorite messaging apps. Add WhatsApp widget, Facebook Messenger, Viber, Line, Telegram, Instagram, TikTok, SMS, email, phone button, and more chat apps to your store. The live chat widget helps you close sales, generate leads, and provide better customer support. Customize your chat button's appearance including font, color, position, and icons. Set up preset welcome messages for WhatsApp chat and other messaging platforms. Add a contact form, Call Now button, and click to call widget for easy accessibility. Track customer interactions through Google Analytics integration. Show chat buttons on both mobile and desktop with smart triggers and targeting options. Let visitors reach you via SMS, call button, or their preferred chat app to increase sales conversions and improve client support.Install from Shopify App Store
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#3. Send automated order confirmation calls in urdu or english to any Mobile number in Pakistan.
Reduce unexpected returns on cash-on-delivery orders with automated order confirmation calls in Pakistan. This app lets you send pre-recorded voice calls in Urdu or English to verify customer orders instantly. When customers receive the call, they can confirm their order by pressing 1, cancel with 2, or request a callback with 3. The system automatically updates order tags based on customer responses, helping store owners save time and minimize bogus orders. Perfect for businesses dealing with Pakistani customers who prefer voice communication over text messages. Send clear, automated verification calls and get real-time order confirmations to ensure successful deliveries.Install from Shopify App Store
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#4. AI powered commerce & support. Acquire new users and reduce CAC across Whatsapp, Instagram, Email
BusinessOnBot helps D2C brands increase sales and engagement with AI-powered automation across WhatsApp, Instagram, Email, and web chat. The unified inbox lets your team handle multi-agent customer support quickly and efficiently. The AI bot answers customer queries, recovers abandoned carts, drives upsells, and automates order updates. This reduces your customer acquisition cost (CAC), cuts down team workload, and improves conversions and retention. Key features include WhatsApp Commerce for seamless transactions, smart automation for campaigns that convert COD to prepaid, instant agent support across channels, cart recovery with timely nudges, and automatic order and delivery updates to keep customers informed.Install from Shopify App Store
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#5. Let GPT do the selling: An AI Chatbot that drives sales and manages support 24/7
Meet Verifast, the GPT-powered AI chatbot that works around the clock to drive sales and support customers on your Shopify store. This intelligent sales bot engages shoppers in multiple languages, providing instant answers to product questions and helping customers find exactly what they need. The AI chatbot actively reduces cart abandonment, suggests relevant products, and increases average order value through smart recommendations. When customers need support, Verifast handles common queries automatically while seamlessly transferring complex conversations to your live agents. The chatbot learns your brand voice and adapts its communication style to match your team's tone. Track customer interactions and shopping behavior through detailed AI chat insights to better understand your audience and improve conversions.Install from Shopify App Store
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#6. WhatsApp Marketing, Cart Recovery & Sales Automation
Kanal delivers a complete WhatsApp Marketing solution for Shopify stores, helping you recover abandoned carts, automate customer conversations, and grow revenue. The app includes AI-powered chat automation in 96+ languages, personalized marketing campaigns, and automated welcome flows that engage customers without any coding needed. Recover lost sales through intelligent cart recovery messages and drive repeat purchases with upsells and cross-sells. Track orders automatically, manage customer support from a centralized inbox, and monitor performance with detailed ROI insights and real-time sales analytics. The platform is GDPR-compliant and features a customizable chat widget, multilingual auto-translation, SMS integration, and customer engagement tools. Measure your marketing impact with comprehensive performance reports that show exactly how WhatsApp campaigns affect your bottom line.Install from Shopify App Store
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#7. Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
Meet your 24/7 AI-powered customer support solution with Chatty's smart chatbot and live chat system. Built with ChatGPT 4.0, this AI assistant handles product questions, makes personalized recommendations, and helps track orders - even when you're not available. Manage all your customer conversations from WhatsApp, Facebook Messenger, Instagram, and email in one unified inbox. Your team can easily collaborate on customer support from anywhere using the mobile app. Create a self-service FAQ help center where customers can quickly find answers to common questions. Set up automated messages based on visitor behavior to provide proactive support and drive more sales.Install from Shopify App Store
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#8. AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot
Experience comprehensive customer service automation with Willdesk's AI-powered help desk solution. The smart GPT-4 AI agent handles common requests like order tracking, returns, and address changes automatically. Connect all your support channels - email, live chat, Instagram, Messenger, and WhatsApp - in one unified ticketing system. The intelligent workflow builder helps recover abandoned carts, suggest products, and provide instant FAQ responses. Willdesk integrates seamlessly with Shopify and popular tracking apps like ParcelPanel and TrackingMore. Create a professional customer experience with a branded help center, customizable widget, and FAQ pages. Manage customer conversations across channels while maintaining a complete customer index. Connect with your favorite marketing tools like Klaviyo and Mailchimp for better customer engagement. Perfect for multi-store operations with flexible customization options for fonts, style, and support content.Install from Shopify App Store
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#9. All-in-one WhatsApp Marketing, Chatbots & Omnichannel Helpdesk to drive revenue without ads.
This all-in-one WhatsApp marketing solution helps drive revenue through abandoned cart recovery, chatbot campaigns, and omnichannel support. Recover abandoned carts with automated WhatsApp messages, convert cash on delivery to prepaid orders, and run upselling and cross-selling campaigns. Build your WhatsApp subscriber list using Spin The Wheel and exit popups. Create chatbots to collect customer data, recommend products, and set up a WhatsApp shop. Send segmented broadcasts to engage customers at the right time. Collect product reviews on WhatsApp and integrate with Judgeme, Stamped, Loox, and Yotpo. The omnichannel helpdesk inbox lets you automate customer queries and assist with purchases across channels, helping you increase sales without spending on ads.Install from Shopify App Store
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#10. Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form.
Connect with customers instantly through Facebook Messenger, Telegram, and 20+ popular chat channels with this all-in-one chat solution. The app integrates seamlessly with your Shopify store, letting visitors reach you through their preferred messaging platforms including SMS, WhatsApp, Viber, WeChat, Line, TikTok, and Instagram. The customizable chat widget helps you manage customer conversations, set welcome messages, and track engagement across different channels. With built-in contact forms and analytics, you can monitor chat performance and improve customer support. Keep your store's communication channels open and responsive while building lasting customer relationships through convenient, multi-platform messaging options.Install from Shopify App Store