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TenChaty: AI Chatbot+Live Chat
- by Tencent Cloud International Pte. Ltd.
- Free plan available. Free trial available.
- by Tencent Cloud International Pte. Ltd.
- Free plan available. Free trial available.
24/7 AI chatbot and live chat for Shopify. Automate FAQs, support customers instantly, and close more sales with Gemini AI.
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About the TenChaty: AI Chatbot+Live Chat
TenChaty combines AI chatbot technology with live chat to help Shopify merchants provide 24/7 customer support and close more sales. Stop losing customers to unanswered questions and time zone gaps. The AI chatbot handles FAQs instantly in multiple languages, while the live chat platform enables seamless handoff to your team when needed. Set up takes under 3 minutes with zero coding required. Upload documents, configure FAQs, discounts and prompts so the AI learns your store and answers accurately. Manage all customer conversations from multiple channels in one inbox. Customers can track orders and get instant support directly in chat. Get deep sales insights and convert more conversations into purchases with intelligent AI sales assistance trained on your store details.
Launched: October 1, 2025
Key features
- Provide instant, 24/7 customer support with advanced AI sales assistance
- Upload docs, set FAQs, discounts and prompts. AI learns fast, answers accurately
- Manage conversations with your team from any channel in one inbox
- Let customers track and inquire about orders directly in the chat
- Ready-to-go, Zero Code AI Agent trained on your store details
Integrations with:
- Shopify Admin
Pricing of TenChaty: AI Chatbot+Live Chat
Free
Free
- 100 AI replies per month
- 100 products for training up
- 5 faqs for training up
- 90-days chat history
Standard Plan
$18.80 / month
- 1000 AI replies per month
- 500 products for training up
- 10 faqs for training up
- 360-days chat history
- Customizable interface & features
Pro Plan
$48.80 / month
- 3000 AI replies per month
- 1000 products for training up
- 50 faqs for training up
- Unlimited chat history
- Customizable interface & features
Plus Plan
$188 / month
- 10000 AI replies per month
- 5000 products for training up
- 50 faqs for training up
- Unlimited chat history
- Customizable interface & features
- Private customer support
