TenChaty: AI Chatbot+Live Chat

Name: TenChaty: AI Chatbot+Live Chat
Brand: Tencent Cloud International Pte. Ltd.
Availability: InStock
Rating: 5.0 (2 reviews)

by Tencent Cloud International Pte. Ltd.
Free plan available. Free trial available.

5.0 (2)

by Tencent Cloud International Pte. Ltd.
5.0 (2)
on
Free plan available. Free trial available.

AI Chatbot & Live Chat for 24/7 customer support. Answer questions instantly, manage orders, and increase sales with zero-code setup.

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About the TenChaty: AI Chatbot+Live Chat

TenChaty by Tencent Cloud combines an AI chatbot with live chat to help Shopify merchants provide 24/7 customer support. This customer support solution answers questions instantly in multiple languages, preventing lost sales from unanswered inquiries and time zone gaps. The AI chatbot learns from your uploaded docs, FAQs, and store details to deliver accurate responses. Setup takes under 3 minutes with zero coding required. Customers can track orders, ask questions, and get immediate assistance any time of day. Manage all conversations from multiple channels in one unified inbox. Your team can handle live chat when needed with seamless agent handoff. The platform includes AI sales assistance, discount management, and deep sales insights to help you understand customer needs better. Ready-to-go and trained on your Shopify store, TenChaty provides intelligent customer support that works around the clock.

Launched: October 1, 2025

Key features

Provide instant, 24/7 customer support with advanced AI sales assistance
Upload docs, set FAQs, discounts and prompts. AI learns fast, answers accurately
Manage conversations with your team from any channel in one inbox
Let customers track and inquire about orders directly in the chat
Ready-to-go, Zero Code AI Agent trained on your store details