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SuperSocial
- by SuperSocial
- From $117/month. Free trial available.
- by SuperSocial
- From $117/month. Free trial available.
Automate customer support across social media and email with AI that answers questions and recommends products using your store data.
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About the SuperSocial
SuperSocial connects your Shopify store to customer conversations across social media, email, and messaging channels. This helpdesk automation tool manages support from a unified inbox where all conversations live in one place. The AI agent answers customers and recommends products with full store context across every channel. Set up automations once and run them simultaneously on all platforms. One-click sync brings your products, orders, and inventory into the AI knowledge base. Upload your own documents so the AI uses them to answer customer questions accurately.
Launched: October 26, 2026
Key features
- AI agent that answers customers and recommends products on every channel
- One-click sync: products, orders, and inventory into your AI knowledge base
- Unified inbox to manage all conversations in one place
Integrations with:
- Shopify Admin,
- Facebook Messenger,
- Gmail,
- Instagram,
- Outlook,
- Telegram,
Category:
Pricing of SuperSocial
Normal plan
$117 / month
- Unified inbox: WhatsApp, Telegram, email
- AI agent that knows your catalog
- Website chat widget for your store
- Order lookup in chat
- 2 connected accounts
- 140 credits
Pro plan
$350 / month
- Everything in Normal plan
- Instagram DMs in the unified inbox
- 4 connected accounts
- 300 credits
