Snap Help: FAQ & Help Center
- by Seapixel
- Free plan available. Free trial available.
- by Seapixel
- Free plan available. Free trial available.
Answer shoppers' questions with FAQs and a help center page before they contact you. Show product FAQs and translated content.
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About the Snap Help: FAQ & Help Center
Snap Help creates a searchable FAQ and help center page that answers customer questions before they contact you. The app uses AI to draft FAQs from your products and store policies, which you can edit and publish where shoppers need them most.
Display your FAQs on a dedicated help center page with search functionality, categories, and a contact link for additional support. Show product-specific questions on product pages, or add an FAQ section to other pages throughout your store. Write each question once and choose where it appears.
The app includes AI-powered translation so customers can read FAQs in their preferred language. You can create product FAQs for all products, specific collections, or individual items. Edit product questions directly from a card in the product editor for quick updates.
Launched: October 27, 2026
Key features
- AI drafts FAQs from your products and store policies, ready for you to edit
- A help center page with search, categories and a contact link
- Product FAQs for all products, chosen collections or single products
- Translate FAQs into your store's languages, with an AI draft to edit
- Add and edit product questions from a card in the product editor
Category:
Pricing of Snap Help: FAQ & Help Center
FREE
Free
- Help center page with search
- Product FAQs and FAQ sections
- AI drafts FAQs from your store
- 30 questions
- Translate with AI
- 20 AI actions a month
- Product editor card
- Categories, icons and bulk actions
PRO
$4.99 / month
or $49/year and save 18%
- Everything in Free
- Unlimited questions
- AI drafts and translations at scale
- 300 AI actions a month
- Premium support