
ShipAware
- by Logistero Ltd
- Free plan available
Get alerts when shipments are late or unscanned, and automate customer updates based on delivery status. Monitor all your shipments in one dashboard and reduce support tickets with proactive notifications.
About the ShipAware
Stay ahead of shipping issues with real-time alerts for late deliveries, unscanned packages, and delayed fulfillments. ShipAware monitors your shipments across all US carriers and notifies you before customers raise concerns. Set custom delivery timeframes and receive notifications when shipments fall behind schedule. The unified dashboard lets you track all orders, including dropship and 3PL shipments, in one place with easy filtering options. Reduce customer support tickets through automated status notifications that keep buyers informed. When shipping delays occur, get actionable recommendations based on tracking data to resolve issues quickly. Compatible with major shipping software and shopping cart platforms for seamless order importing.
Key features
- Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders.
- Customer notifications based on shipment status. Reduce WISMO and chargebacks.
- View all shipment statuses in one place with filters and sorting.
- Easily connect to shipping software or other shopping carts to import orders.
- Recommended actions for late shipments based on tracking data.
Pricing of ShipAware
Free
Free
- 60 orders per month
Essential
$9 / month
- 600 orders / month
- Customer order notifications
- Customizable customer order emails
- Late shipment alert emails and SMS
- Automatic imports
Advanced
$29 / month
- Everything in Essential, plus:
- 4,000 orders / month
- Support within 24 business hours
Pro
$79 / month
- Everything in Essential, plus:
- 20,000 orders / month
- Support within 24 business hours