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PlainSaid: Product Q&A + FAQ
- by TradeHawk HQ
- From $49/month. Free trial available.
- by TradeHawk HQ
- From $49/month. Free trial available.
Answer customer questions instantly on product pages with approved facts, in your own words. See what info shoppers need most.
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About the PlainSaid: Product Q&A + FAQ
PlainSaid adds a Q&A box to your product pages where shoppers can tap suggested questions or ask their own. They get instant answers drawn only from facts you approve, written in your exact words with no AI rewording. The app helps you answer common shopper questions before they buy, while collecting unanswered questions grouped by product so you can see what information your pages are missing. Your answers publish as structured data for Google and to Shopify's Q&A layer that AI shopping assistants read. Share one knowledge base across all product variants and easily import or export your Q&A content.
Launched: May 19, 2026
Key features
- Instant answers on product pages, drawn only from facts you approve
- Suggested questions shoppers can tap, answered in your exact words
- Unanswered questions and stated objections, grouped by product
- Answers published to Google structured data and Shopify's AI Q&A layer
- One knowledge base shared across a product's variant Import and export your Q&A
Integrations with:
- Shopify Admin
Pricing of PlainSaid: Product Q&A + FAQ
Starter
$49 / month
- Up to 50 products with knowledge base
- 500 AI questions/month
- Auto-fill Q&A from product descriptions
- Brand voice + restricted phrases
- Customer support escalation
- JSON-LD publishing for SEO + AI search
- Markdown answer formatting + reference l
- Email support
Growth
$99 / month
- Up to 500 products with knowledge base
- Up to 5,000 AI shopper questions / month
- AI gap analysis with Google + Amazon
- AI comparison suggestions from your cata
- Product Groups (combine colorway variant
- Reference materials (sizing charts)
- "Pairs well with" upsell strip
- Everything in Starter
Scale
$249 / month
- Up to 2000 products with knowledge base
- 20,000 AI questions/month
- Approved framings + trust signals
- Custom brand context (free-form AI)
- Priority AI processing (lower latency)
- Question analytics dashboard with export
- Everything in Growth
- Priority email support
