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Shopify SEO
Shopify development
ping.ai
- by Yonatan Atias
- Free plan available
- by Yonatan Atias
- Free plan available
AI assistant that answers customer questions on site chat and WhatsApp, plus order tracking, shipping updates, and abandoned cart recovery.
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About the ping.ai
ping.ai is an AI assistant that answers customer questions on your website chat and WhatsApp using your product and order data in your brand's voice. Customers can check their order status by verifying their email or phone with a one-time code. The app helps you send shipping updates on WhatsApp or email in one tap, recover abandoned checkouts from customers who accepted marketing consent, and auto-tag repeat customers. You'll see recent orders with tracking status all in one place. ping.ai also includes optional storefront tools like lead pop-ups and a free accessibility menu for your store.
Launched: September 11, 2026
Key features
- AI assistant answers product and order questions on your site chat and WhatsApp
- Customers check order status after verifying their email or phone with a code
- Send shipping updates on WhatsApp or email in one tap, or via your own provider
- Recover abandoned checkouts while respecting recorded marketing consent
- Optional storefront tools: lead pop-ups and a free accessibility menu
Integrations with:
- Shopify Admin
Category:
Pricing of ping.ai
Free
Free
- 5 cart reminders a month
- 1 site banner, 50 leads
- 500 campaign emails a month
Pro
$39 / month
- AI bot on WhatsApp and your site
- 1,000 bot replies a month
- 150 abandoned carts a month
- 5 banners, 1,000 leads a month
- 5,000 campaign emails a month
- Deep product index + try-on
Premium
$89 / month
- Everything in Pro
- 5,000 bot replies a month
- 600 abandoned carts a month
- WhatsApp broadcasts
- 15 banners, 5,000 leads a month
- 25,000 campaign emails a month
Gold
$179 / month
- Everything in Premium
- Unlimited abandoned carts
- 20,000 bot replies a month
- Unlimited banners and leads
- 100,000 campaign emails a month
- 2,000 try-ons a month
