WhatsApp & Helpdesk ‑ MyAlice
- by Alice Labs Pte. Ltd.
- From $60/month. Free trial available.
Convert WhatsApp, Instagram & social messages into sales with unified customer service. Manage orders, send campaigns & automate notifications across messaging channels in one place.
About the WhatsApp & Helpdesk ‑ MyAlice
Key features
- Live chat and social channel widget for customer support and increase sales.
- Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
- View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
- Send personalized WhatsApp broadcast campaigns to your customer lists.
- Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
Pricing of WhatsApp & Helpdesk ‑ MyAlice
Premium
$60 / month
- Unlimited customers
- Website chat widget
- WhatsApp broadcasting
- WhatsApp QR code
- Smart ticket assignment
- Chatbot builder for all channels
Business
$180 / month
- All in Premium, plus
- WhatsApp Catalog & Commerce
- WhatsApp Marketing Automation
- Custom CRM integration
- API and webhook
- Onboarding & migration
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