Bird: Email, SMS, WhatsApp
- by Bird
- Free to install. Additional charges may apply.
Connect with customers through WhatsApp, SMS, and email marketing campaigns. Send personalized messages, automate support with chatbots, and manage conversations from one inbox.
About the Bird: Email, SMS, WhatsApp
Bird CRM helps you connect with customers naturally across WhatsApp, SMS, and email channels. Send targeted marketing campaigns that reach customers where they prefer to chat, creating genuine engagement. The platform integrates seamlessly with your Shopify store for true omni-channel communication. Set up smart chatbots to handle common customer questions, while maintaining the option for live agent support when needed. Manage all customer conversations from one shared inbox, regardless of which channel they use. From cart recovery to order updates, Bird CRM makes business messaging feel as simple as texting a friend.
Key features
- Broadcast marketing - Send blasts to target audiences on popular chat channels.
- Support chatbots - Answer FAQs and design custom chat flows without a developer.
- Abandoned cart - Re-engage users that have left products in their cart.
- Order tracking - Notify users about important order and shipping updates.
- Conversational commerce - Deliver a 1st class shopping experience within chat.
